NextCare Urgent Care

I went to this place for a hangover with a incredibly upset stomach. I was there for almost 3 hours. It felt like this doctor was using my pain to make me go to the hospital he works at next store. This seemed like a, 'This is for your own good.' situation. I see this as unethical, manipulative, and controlling. He changed his mind about medication that would have helped my stomach. He said I had acute confusion after I stumbled repeating what he said. I have unimaginable anxiety that maybe didn't help his diagnosis but damn, have some empathy. If you made a mistake and have a really bad hangover get an IV medic. They are understanding, share their own experiences and will do their best to make you feel better. If you have a problem get help of course but not from this place.
Apr 9th, 2024

Every time I come here ALL staff are very kind and all around amazing. You get the feeling that they genuinely care for their patients. I always feel heard and respected when Im here.
Apr 7th, 2024

Receptionist very unprofessional and rude. I had a 9:30 am appointment and checked in using the app upon arrival. I saw confirmation that I was checked in, and was on the list. After 30 minutes of waiting, I received a message that the appointment was cancelled. When I asked the receptionist, she was rude and angry that I should have checked in with her upon arrival. I told her I did not see that instruction anywhere, only instructions on how to check in using the app. She asked me to wait and after sometime, she started taking care of the 10 am appointment and told her that she would be next. I told her this is very unprofessional and asked her to cancel my appointment. I have also reached out to next care customer support about this issue. If there are no improvements in check-in process and staff training, I will not be using nextcare again.
Apr 7th, 2024

They were quick and easy
Apr 6th, 2024

Apr 6th, 2024