Jimmy John's

I ordered a 30.00 order online. My order was taken my card charged and 45 min later get a message that they have no delivery driver. When I called for a refund both "managers" were rude to me and I was informed that my refund will take 3-5 buisness days. Why take an order, charge the customer for that order when you knew you had no delivery driver. BAD Buisness Jimmy Johns!! The only reason I gave 1 star is because this app wont let me give negative stars. Double negative to the two "Managers" I spoke to and tripple to Destiny for hanging up on me. I have a Subway the center I work in so from now on Subway it is!!
Apr 6th, 2024

This JJ has some great customer service . Staff will greet you as soon as you walk in and are quick to take your order. The inside is always clean and relaxing. If you want to take your meal outside, there is also table and chairs to seat. Sandwiches are pretty good but pricey compared to other restaurants. The soda machine is limited to only a few flavor drinks. Also, JJ does only cold subs and no hot subs, which is a bummer. There's plenty of parking spots. Parking: Never an issue with parking. Plenty of parking space. Wheelchair accessibility: There's a few parking spots available for handicap.
Mar 28th, 2024

One employee was making the subs by herself while another employee was on her phone. Waited 20 minutes for my sandwich that I never got because I left the store. The owner of this JJ should hire a new staff
Mar 28th, 2024

It seems that each time that I order from this Jimmy Johns whether online or thru the app and modify my order, they mess up each and every time. I do not like tomatoes but I would hate to be allergic to tomatos because each and every time I make an order with no NO tomato they put the juiciest tomato in the sandwich which leave's that tomato taste throughout the sandwich. Which is disappointing since the sandwiches are so good when made right. I order cheese and each time I get charged for it but the cheese gets missed. For me, I will only be ordering in person at this location as I cant run the risk of getting an incorrect sandwich and then being left with no time to eat it because I have to take up my lunch break getting it corrected. 30 mins goes by really quickly.
Mar 8th, 2024

Placed an order 30+ mins ago and not delivered, although they are 5 mins. away. Nor do they answer the phone.
Jan 21st, 2024