DB Auto Repair

Rating for a friend. They completed a different service than asked, which resulted in hundreds more being charged than originally planned. Then when asked to provide a receipt, they refused. Sketchy. Front desk also refused to let us speak to a manager/mechanic, so there was no way in figuring out a good way to move forward. Phone operator also went on to say, and I quote; Ill tell every mechanic in Juneau not to provide for you, which is an extremely unprofessional and inexcusable way to treat an upset customer. Instead of helping fix the issue, or come to an agreement/compromise, they acted unprofessionally and refused help in any capacity. Would never recommend someone I love to go there as they might get ripped off. Extremely disappointed in the services.
Dec 29th, 2023

We went for years and the service was amazing, as was Dean. He has since employed a not so wonderfull mid aged woman who is very hatefull. Dean has been informed of her unprofessional manner. Nothing has changed though. Letting Dean keep 3 stars because of the great mechanic work in the past. But if you are into being disrespected and talked down to for no reason, this is the place for you.
Dec 5th, 2023

Ive dealt with a few shops in town. These guys are the best.
Nov 30th, 2023

Great place to get oil change
Jul 6th, 2023

Trash. I made an appointment and they told me to bring my car in Thursday and didnt tell me any times to bring in and they turned me away the day Im supposed to bring it in. Do not recommend
May 6th, 2023