Suburban Propane

Chris Haddix _{on Google}

Feb 26th, 2024

The worst company I have ever dealt with. They charged me for something, didn't do it, tried to charge me for the fix. They overcharge, overinvoice, and when you call, the story starts changing. I don't know if they are crooks, incompetent, or some combination of the two. But they deal in flammable gasses and that should scare the shirt out of you.

Granny Kim in Alaska _{on Google}

Feb 1st, 2024

They were rude, swore at me, and delivered the wrong size tank.
Multiple people answer the phone, one lady works from home with her kids yelling in the background. None of them talk to each other and no one puts that communication into the database.
They acted as if they were doing me a favor and took no accountability for their mistakes.
I've had the tank removed without ever getting it filled.
I'll be filing a complaint with the corporate office and I'm fighting Multiple charges on the bill because they didn't delivered the agreed on tank.
Use a different company.

Sam _{on Google}

Jan 24th, 2023

Called to get my rented tank refilled and they wanted 3x more than the competitor. I told them to come take their tank away then. They never got their tank and then sent me bills for late fees. The tank has also had its inspection expired for 3 years and they never changed it out with a new one.