Reed's Auto Service

Christina Collins Brugliera _{on Google}

May 15th, 2023

My 2016 Toyota Tacoma broke down at the car wash right next door to your business tonight. It was 5:20pm on a Sunday and obviously already closed, however the gentleman there Mr. Morgan, came over to help me (stranded with a 5 year old in the back seat) my starter all the sudden wouldnt start. He pulled my battery apart and cleaned it (it was very corroded) and spent time trying to get it to work. After much effort and energy it was pretty obvious that I needed a new starter or something.. he offered to let us stay inside the shop while I called a tow truck which i declined, but it was very kind. I was impressed with how hard he tried to help and I was already planning on making sure the company knew how grateful I was. As I am on the phone with a tow truck he ran back over and had another idea, and it absolutely did the trick and got my truck started!!!! And I was able to get home.
I just wanted to say that his compassion and his helpfulness during a super stressful moment for me, was so appreciated, and I will never ever go anywhere else to buy gas or have work done on any vehicles due to this employee. I wanted to thank him, as well as the company for hiring him, because he was a very good hire!!!!! I was extremely stressed out with a kid in the back, and he literally was a knight in shining armor for me. Thank you guys for saving my day.!!! And I will certainly be seeing you again, and I will certainly be referring everybody. I know if you want the business. tell Mr. Morgan, Hes very appreciated. We are so lucky to have broken down in the time and spot and everyone he was already helping (after hours) was so gracious to be patient while he helped me. This was after hours and on a Sunday. I cannot thank you enough. Most people wouldnt have bothered and it really restored my faith in humanity. Thank you for a job well done. Services: Tires, General repairs & maintenance, Auto battery maintenance

Rita Davis _{on Google}

May 12th, 2023

They treat me wonderful and with such respect

Paul Hinsberg _{on Google}

Nov 2nd, 2022

They do good work at a reasonable price. Their ability to convey reliable estimates for how long the work will take needs some improvement. Of course this could be related to the challenges post covid finding employees. I continue to utilize their services because they do good work, just consider their estimate for time to be more a suggestion. Cost estimates are spot on, so that is not a concern.

Tina Mullins _{on Google}

Sep 23rd, 2022

Our first time at Reeds Auto. My husband walks in. A woman at their counter is talking to another customer. She keeps talking and does not acknowledge someone just walked in. She keeps talking and still no acknowledgement. My husband stands there for about 5 minutes. He walks out. He said "My first and last time here ."