Denali Federal Credit Union Operations Center

danieta sutherland _{on Google}

Apr 7th, 2022

Denali is the worst bank I have ever dealt with. I consolidate all my bills and it never benefit me at all. I paid off my auto loan a year early eventhough I had an unexplainable balance and they refuse to give me my title due to a charge off. They informed me that I need to go to a another bank for the copy or some sort of the title, I'm still confused about that. they reported to the credit bureau that I have a balance of over $1000 on a personal which I did not.. so I called customer service, only to find out I have a balance of a hundred and something on the personal loan which I knew nothing of, because they told me my loans were paid off and I only need to pay on the charge off inorder to get my title and this was several months ago.

danieta sutherland _{on Google}

Apr 7th, 2022

Denali is the worst bank I have ever dealt with. I consolidate all my bills and it never benefit me at all. I paid off my auto loan a year early eventhough I had an unexplainable balance and they refuse to give me my title due to a charge off. They informed me that I need to go to a another bank for the copy or some sort of the title, I'm still confused about that. they reported to the credit bureau that I have a balance of over $1000 on a personal which I did not.. so I called customer service, only to find out I have a balance of a hundred and something on the personal loan which I knew nothing of, because they told me my loans were paid off and I only need to pay on the charge off inorder to get my title and this was several months ago.

danieta sutherland _{on Google}

Apr 6th, 2022

Denali is the worst bank I have ever dealt with. I consolidate all my bills and it never benefit me at all. I paid off my auto loan a year early eventhough I had an unexplainable balance and they refuse to give me my title due to a charge off. They informed me that I need to go to a another bank for the copy or some sort of the title, I'm still confused about that. they reported to the credit bureau that I have a balance of over $1000 on a personal which I did not.. so I called customer service, only to find out I have a balance of a hundred and something on the personal loan which I knew nothing of, because they told me my loans were paid off and I only need to pay on the charge off inorder to get my title and this was several months ago.