CVS

Great employees, clean store, helpful and professional.
Apr 3rd, 2024

Great team workers here. Very sweet, kind and helpful.
Mar 31st, 2024

Feb 28th, 2024

Hello, my name is Maglenni Adames, a resident of the city of Russellville Alabama and I am writing to you why today I was a victim of discrimination and was denied my civil right, good treatment by customer service and by pharmacy employees CVS in the city of Russellville Alabama... Today Sunday at 11:30 in the morning I went to the CVS pharmacy in Russellville Alabama to pick up my mother Aurora Rocha's medications since she suffered a medical relapse the night before due to her hypertension and I had been prescribed new medications, today I went to the pharmacy and asked customer service to please give me my mother's medication, I gave them the prescription along with my mother's ID and the customer service customer arrogantly and mockingly told me that I couldn't I didn't deliver my mother's medications without my mother's Medicare card, I returned home to get my mother's Medicare and social security card and gave it to the customer service at CVS Pharmacy in Russellville, Alabama, the employee automatically rudely and arrogantly says these IDs don't. it does not correspond to a real medicare number, they automatically tell me this, I contacted the medicare office and they confirmed that my mother's medicare card number is correct. However, despite this, the CVS pharmacy staff closed their delivery window without giving me any response. as to what would happen with the delivery of my mother's medications. At that moment I asked for an explanation and they only responded in a humiliating manner that it was already lunchtime and that I had to return to the pharmacy at 2:00 in the afternoon. I left the pharmacy and returned at 2:00 in the afternoon of the same day and one of the employees told me in a threatening and discriminatory manner that he would not sell my mother's medications without giving me any explanation. My mother ran out of high blood pressure medication and the employees at the CVS pharmacy in Russellville, Alabama humiliated me and treated me like garbage.
Feb 23rd, 2024

Pharmacy is rude and not just unhelpful, but actually set me back a week in my medication because they told me at first they would order it, it would take a week. I wait a week and they inform me that I need to just find another pharmacy. They handled me rough. To the point I will never step foot in that store again and Ive had my family switch to a different pharmacy also.
Feb 10th, 2024