Elgin Environmental & Septic Service

We waited for days and was put off and put off would never call them again
Jul 9th, 2023

Horrible customer service skills from the owner. I called on Sunday to have them come out to service my septic system was told by the gentleman that he wouldnt be able to get out there until Monday morning give him a call Monday around noon and inform him that I was supposed to have an appointment and his response to me was well I wasnt supposed to have a backhoe down either but it is what it is in it so I inform the gentleman that I will just call someone else because of his poor attitude and he says yeah I think you better do that and hung up on me. Very non-professional and rude I dont know how they stayed in business as long Service: Sewer repair
Dec 29th, 2020

Used this company to clean out a septic tank. Paid full price for the service that was only done half way. Terrible customer service and HIGHLY unprofessional from the self described, "The (expletive) CEO".
Dec 12th, 2020

I had to call on a Saturday and they were there within 2 hours! They were very knowledgeable and answered any question I had and any I didn't think to ask.
Jun 24th, 2018

They did a great job!!! And it's family owned and operated
Mar 23rd, 2018