Phenix City, AL Insurance Agency

Prompt service on a quote

My visit was pleasant. Mrs. King was professional and explained everything I needed to know about insurance. Thanks!

Would not recommend this agent at all. A lack of communication is an understatement. Be prepared for their constant apologizing when you are calling them for updates on ... more

Great service and always available!!!

Always awesome people to deal with

Donica was extremely helpful when I needed to make a change to my policy. Great customer service. Thanks Donica !

Jim was wonderful and a great resource for me when I needed one!

I do not recommend. I called and spoke to Mike for about 20 minutes and he was real friendly on the phone. He said he was busy but would get me a quote by the end of the ... more

Ray is a Awesome Guy no his Job

Prompt service on a quote

Like talking to a friend. Would highly recommend her.

My folks have been really happy with Jason and his staff

Michelle is awesome. I have been with affordable for 15 years And I will not go nowhere else. Waiting to meet Nicole. May Dawn R I H She was an angel.

I called to inquire about my insurance and I spoke to Alex and she was very polite and professional . She even gave me a call back to assist me further.

I have been a customer of Joe's (Joe Goggens owner) for over 20+ years and he has always been extremely courteous, knowledgeable, efficient and definitely has the best ra ... more

Great company been with them since 16 I'm 41 now and had my share of traffic issues and they have always worked with me and kept me on the road.. They was my parents ins ... more

Bad at follow up and returning calls. To be fair they were inside homes due to covid. I just found it easier to get the insurance online.

Excellent service

Customer service is great. They'll personally call me ahead of time too remind me of a payment

Amy Sims (Alfa Agent) and her staff are always eager to assist their customers. Our family has 2 homes & 4 cars insured with Amy's office and I highly recommend them to e ... more

I have a new 🆕 one hope they are getting it together over here

Mr. Farr and the ALFA team handled my claim and answered all of my questions in a timely and expediated manner. Also, they followed up with me to make sure I was complete ... more

The Stevens Agency has always did a great job for me and met all my Insurance needs. They are convenient and always available to help with any issues I may come across. I ... more

Tommy is always professional and gets me the best rates for insurance.

The best!! Hands down!!

Me all day WALTER Hall

I have been with this insurance company for years. They have opitional discounts, great rates, and professional customer service. I do recommend calling for a quote.

Everyone is very friendly, helpful, and overall great coverage with decent rates!

Affordable insurance great staff.

Ms. Kelly is very knowledgeable and efficient. She answered all questions. She is friendly and took the time to get to know me as a new customer. I am very impressed with ... more

Great insurance, see Ricky

Excellent service

Visited the office today with questions about my policy. Mary Cowart assisted me today and was very helpful and super nice to deal with. Thanks so much for your help

I have been with Bob English for close to 20 years now. I enjoy working with them. His team is not outstanding they are 2nd to no one. They are the best. They have my veh ... more

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