Walgreens
-
2515 Crawford Rd
Phenix City, Alabama 36867 - (334) 297-3722
- Website
Hours
Chamber Rating
-
Tykeria Bassett
I had the worse experience at Walgreens. Two young Caucasian women refused to give me my childs medication after my second trip there. They refused to provide their names. And not to mention closed the drive thru window in face in order to not service me. They wanted me to get out of line and come inside. Although I waited 20 mins in drive thru. I had to go in and get my childs medication that was ready btw! When I walked in 7 customers who saw the whole incident agreed that they were wrong and they have horrible service! I would not recommend this pharmacy to anyone!
Apr 1st, 2024 -
Chell
Horrible Pharmacy.
Jan 29th, 2024 -
Toni Michelle
Always grab my white strips here. They always have the right ones that everyone else usually doesnt have in store on the shelf. I have never had my teeth whitened at the dentist. Years of doing them myself and no damage. We love this location. Thanks Walgreens.
Jan 14th, 2024 -
Brandon Atchison
I have never been to a worse pharmacy than this one. For the past 3 months, I have gone there have been issues. So much so that they gave me my medication for free because, after hours of trying to explain to them that I wasnt trying to fill my medication early, it was truly my day to fill it. Then today I called up there to see what time I could come to get my medicine tomorrow they had 2 different technicians that straight hung the phone up on me. After I went up there the Pharmacy explained to me that they told her that I was using for Profanity. Which is a bald-faced lie never wants. I say anything near a curse word. It was easier for me to get 180 Oxycodone 30 mg than it has been getting the medication that Im currently taking. The pharmacist then talked with me but when I asked to speak to someone above her, she told me there was no one above her. I explained to her there had to be some kind of district manager of some sort. She then tells me there was another lady that was there. I don't know if she was a manager or not, but Miss Becky was amazing. She talked to me like a normal person Apologize And its explained to me when I could come get my medication. I truly tell you Stores like this that treat people the way that theyve treated me these past three months is the reason why people would rather go to the streets that they were to get things correctly. I am in the recovery field and I am truly sick by the actions of the store and its employees. I have never been more embarrassed in my whole life. And on top of that to have professionals lie on me to justify their actions of hanging up on me. I truly would drive five extra hours to find another store than I would go here. So update I was told to call in the morning because they would leave a note for it to be filled at 8. I called and not only does the night crew hang up on customers so does the daytime employees. after being told that they would not be able to do it till later on today, I explained to them that there was a note left and I needed to fill this morning because I was going out of town. She tells me that there was a note left, and that I can come get it now and then hang the phone up on me. After I was just told that they could not do it. I tell you its sickens me the way that they treat people. Im not just saying this, but everyone in the store in the pharmacy department should be fired. Ive never once rotor review ever in my life, but this is beyond anything that I can imagine anyone going through.
Dec 31st, 2023 -
Stephanie Burke
If I could give zero stars, I would. I've been on hold with this pharmacy for 2 hours and no one has answered the phone. How is this place still in business with such a lack of customer service?
Oct 27th, 2023
Services
- Photo Printing
- Flu Shots
- Western Union Money Transfer
- FedEx Pickup and Drop-off
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Walgreens?
A The phone number for Walgreens is: (334) 297-3722.
Q Where is Walgreens located?
A Walgreens is located at 2515 Crawford Rd, Phenix City, Alabama 36867
Q What is the internet address for Walgreens?
A The website (URL) for Walgreens is: https://www.walgreens.com/locator/walgreens-2515+crawford+rd-phenix+city-al-36867/id=6483
Q How big is Walgreens?
A Walgreens employs approximately 20+ people.
Q What days are Walgreens open?
A Walgreens is open:
Thursday: 8:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 8:00 AM - 10:00 PM
Sunday: 8:00 AM - 10:00 PM
Monday: 8:00 AM - 10:00 PM
Tuesday: 8:00 AM - 10:00 PM
Wednesday: 8:00 AM - 10:00 PM
Q How is Walgreens rated?
A Walgreens has a 2.2 Star Rating from 118 reviewers.
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Ratings and Reviews
Walgreens
Overall Rating
Overall Rating
( 118 Reviews )Tykeria Bassett on Google
I had the worse experience at Walgreens. Two young Caucasian women refused to give me my childs medication after my second trip there. They refused to provide their names. And not to mention closed the drive thru window in face in order to not service me. They wanted me to get out of line and come inside. Although I waited 20 mins in drive thru. I had to go in and get my childs medication that was ready btw! When I walked in 7 customers who saw the whole incident agreed that they were wrong and they have horrible service! I would not recommend this pharmacy to anyone!
Chell on Google
Horrible Pharmacy.
Toni Michelle on Google
Always grab my white strips here. They always have the right ones that everyone else usually doesnt have in store on the shelf. I have never had my teeth whitened at the dentist. Years of doing them myself and no damage. We love this location. Thanks Walgreens.
Brandon Atchison on Google
I have never been to a worse pharmacy than this one. For the past 3 months, I have gone there have been issues. So much so that they gave me my medication for free because, after hours of trying to explain to them that I wasnt trying to fill my medication early, it was truly my day to fill it. Then today I called up there to see what time I could come to get my medicine tomorrow they had 2 different technicians that straight hung the phone up on me. After I went up there the Pharmacy explained to me that they told her that I was using for Profanity. Which is a bald-faced lie never wants. I say anything near a curse word. It was easier for me to get 180 Oxycodone 30 mg than it has been getting the medication that Im currently taking. The pharmacist then talked with me but when I asked to speak to someone above her, she told me there was no one above her. I explained to her there had to be some kind of district manager of some sort. She then tells me there was another lady that was there. I don't know if she was a manager or not, but Miss Becky was amazing. She talked to me like a normal person Apologize And its explained to me when I could come get my medication. I truly tell you Stores like this that treat people the way that theyve treated me these past three months is the reason why people would rather go to the streets that they were to get things correctly. I am in the recovery field and I am truly sick by the actions of the store and its employees. I have never been more embarrassed in my whole life. And on top of that to have professionals lie on me to justify their actions of hanging up on me. I truly would drive five extra hours to find another store than I would go here.
So update I was told to call in the morning because they would leave a note for it to be filled at 8. I called and not only does the night crew hang up on customers so does the daytime employees. after being told that they would not be able to do it till later on today, I explained to them that there was a note left and I needed to fill this morning because I was going out of town. She tells me that there was a note left, and that I can come get it now and then hang the phone up on me. After I was just told that they could not do it. I tell you its sickens me the way that they treat people. Im not just saying this, but everyone in the store in the pharmacy department should be fired. Ive never once rotor review ever in my life, but this is beyond anything that I can imagine anyone going through.
Stephanie Burke on Google
If I could give zero stars, I would. I've been on hold with this pharmacy for 2 hours and no one has answered the phone. How is this place still in business with such a lack of customer service?
Overall Rating
Overall Rating
( 118 Reviews )Write a Review
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