Pelham Imports

Octavia Purnell _{on Google}

May 25th, 2023

Very helpful

Luci Godwin _{on Google}

Apr 17th, 2023

Friendly but slow

Jeremiah Tablet _{on Google}

Dec 28th, 2022

Seen a few bad reviews for this place. To address them: This is primarily a used car lot, if not only used. I didn't see any new vehicles, and I didn't expect to. If you buy a used vehicle, you should go in expecting there to be some problems, and no one, not even a professional mechanic, can know what all is going to go wrong with a vehicle months from the purchase. Additionally, the doggo is super friendly and not flea ridden at all, and I've got no idea where that came from.
Onto my actual review. I went to about five car lots the day I bought my car earlier last month. Out of all of them, this was the only lot that treated me with high amounts of respect and attention. They didn't push me on details, didn't go out of their way to advertise cars we weren't interested in, and were able to quickly answer any questions we had with full transparency. If you are looking for a place that will be honest with you and will work to make sure you're getting what you need from a vehicle, this place is it. They really work with their customers.
The car I bought was a 2014 model and a VW, so that means specialty parts and services required. They had to handle a few different issues that we spotted as we inspected the car, and we had it ready and driving less than a week later. I now have a separate issue with the vehicle, and within the past day I called them to see what to do, they had me drop it off, they figured out what was wrong with it, called me back, and gave me all the details about it. In a week they'll have the part they had to order, and I'll have my car back. I'm free to pick it up today and they'll call me back when they get the part in. This is within the warranty I had for it, and they've been nothing but kind and helpful.
Their selection is limited, due to the smaller size of their lot, but if you can work out a way to add this lot to your route when you're going car shopping, you won't regret it when you find that car you want and have a staff of friendly people that will work with you even months after the sale. I expect to continue using this lot for my car purchasing needs for as long as I'm in town.
As always, if you have questions about what you're buying, ask. If you think it's a bad deal or you aren't happy with the price, feel free to go to another lot. But ultimately, these people have a job to do, and can't give deals that don't work for them, and their prices aren't based on negotiation. They're the prices for the vehicles they determined before you came. And in my opinion, the prices are pretty good for what you're getting. And these people, respectful and kind as they are, deserve your respect and kindness in turn.

David Baird _{on Google}

Dec 7th, 2022

Very friendly and welcoming. Very happy with my purchase.