Fairfield Inn & Suites by Marriott Birmingham Pelham

NDN Steed (Ramtracker) _{on Google}

Apr 4th, 2024

Nice clean place great staff add lots of amenities nearby within walking distance

Brian Silva _{on Google}

Apr 4th, 2024

Mary at the front desk helped me get into my room early which really helped me with work schedule. She went above and beyond to assist. As a Marriott Gold Elite, I stay in a lot of Marriott properties, she is one of the best! Thank you Mary!
Nearby activities: I am a scuba instructor from Atlanta and am in Pelhams Blue Water Park all summer long with students. I look forward to staying at the Fairfield

Shahid Hussain _{on Google}

Mar 29th, 2024

We both are former employees (were very proud until this stay) of Marriott prior to our launch into our carriers. Our check in was wonderful and our check out was inconsequential. At check in on Friday we were asked if it would be okay to have the room cleaned every other day and we consented. This however was not done; when we came back to the room on Sunday the room had not been touched. When we went to the front desk to inquire, the response was rather dismissive, giving us an excuse that the cleaning crew had 100 rooms to clean that day and that they barely spoke English. She did give us clean towels and told us to bring the dirty towels to the front desk if we wished. Overall our room was generally clean except for spider webs on the ceiling and haphazard patches of wallpaper affixed throughout the room and bathroom, we were in room 130. The general cleanliness of the hotel left a lot to be desired, for instance the swimming pool tiles at water level were filthy, the inside door to the swimming pool had the lock missing and on Saturday afternoon the entire pool area was a mess and the towel hamper broken. The dining room area was filthy at 1 pm with leftover spillages of cereal and empty milk cartons and utensils from breakfast. Each time we passed by the housekeeping laundry room the door was ajar, something I think should not have happened. All in all we couldn't, in our right minds, justify the price of the stay with what we experienced.
Additionally, I believe we were checked in and out by the same lady, a middle aged Caucasian, who I believe is the manager. At the time of check in there was a gentleman at the desk also to whom the lady pointed out as someone who would be there to help us if we needed anything. I can't help but say that even if I needed anything I wouldn't have approached him simply because of his physical attitude.

Brennen Grone _{on Google}

Mar 13th, 2024

Our stay was great but Tyler was the highlight. He was really helpful at checking and made sure we had what we needed.
Thanks for the great exp Tyler!