Verizon Authorized Retailer – Cellular Sales

Chamber Rating

4.1 - (15 reviews)
11
1
0
0
3
Read Our 15 Reviews

Chamber Rating

4.1 - (15 reviews)
11
1
0
0
3
  • John Bobbitt

    Odd. When I went it was because Straight Talk sold me my 4th trash phone in a row, then erased my phone from the system trying to fix it. So, I'd JUST moved here and was barely scraping by financially. My grandfather back home in Virginia sent me to Verizon, as he's used them for YEARS. Like, "Reagan" years! The people in this store tell me that one person cannot buy a phone for another without being there in person. I asked, then how does one order over the phone? Or online? So no luck. I went home and called the 1-800 number. 30 minutes later, we'd bought a phone. That easy! In fact, it was at my house within 12 hours. The problem? It didn't work. Spent 10 hours with Support, drove to 24-Your Wal-Mart for the $3 SIM CARD they said I needed. It was really $55. THEN, STILL didn't work. Finally, head honcho comes on the line and informs me that their rep had given me wrong info for porting my old number with me. The phone was dead and would never work unless I'd 1.) Forgot about anything I'd paid for thus far 2.) Repurchase everything over again, and 3.) No switch discount this time, or any other. I told him id just spent my last dollar on that SIM card. He laughed., and told me he couldn't do a thing. No refunds, no appologies, no management to speak too, not even a kiss after having their way with me. He said "We got you bro. Give it up. In sorry you're still at this, but you wont get anywhere". There you are folks....shows what these ratings are worth. Ima use a can and a string from now on Response to response: I went without service for 6 no the rather than deal with a cell company again. A VP from Verizon even conta ting me after fibdibg my complaint records on a computer desktop TRASHCAN. He offered a brand new phone and 6 months unlimted free service, and I declined. What was all that worth if the company screwed up again and I got a bill for 6,no the and a phone. I don't trust them. Fast forward 6 mon Again.... My family in Va insisted, however, and offered to pay....as they use Verizon. They would HAVE to pay to get me to walk in there. And naturally, the $200 unlocked lgk20 plus I took with me was incompatible. So, they sold my folks (for me)....an lg k20 plus. You saw that coming too!?Not a typo. There was a difference to be sure....Mine was 32gb, and this one is 16gb. And mine charged very fast...and this one requires a special wall charger and cable...so cant use it on a car charger without going to the negative still. Its like they have my photo on a corporate dart board....
    Sep 6th, 2018

  • Helen Ashbee

    Chris made the process of switching to Verizon from AT&T enjoyable. He spent time educating me about my options and listening to my wireless goals to pair me with the perfect phone. It's nice to do business with a company that has excellent customer service.
    Sep 7th, 2017

  • Lori Freeman

    Chris, my salesperson, was very cool and informative. He showed me my options and helped me every step of the way. He is honest and very comical. He made my sale experience a great one. Much thanks Chris!
    Jun 2nd, 2017

  • Jeannette Bennett

    Very nice and helpful. Unfortunately no longer at this location
    Jan 15th, 2017

  • Julie Orso


    Dec 26th, 2015

Read Our 15 Reviews

About
Verizon Authorized Retailer – Cellular Sales

Verizon Authorized Retailer – Cellular Sales is located at 6353 Cottage Hill Rd in Mobile, Alabama 36609. Verizon Authorized Retailer – Cellular Sales can be contacted via phone at 251-338-9253 for pricing, hours and directions.

Contact Info

  •   251-338-9253

Questions & Answers

Q What is the phone number for Verizon Authorized Retailer – Cellular Sales?

A The phone number for Verizon Authorized Retailer – Cellular Sales is: 251-338-9253.


Q Where is Verizon Authorized Retailer – Cellular Sales located?

A Verizon Authorized Retailer – Cellular Sales is located at 6353 Cottage Hill Rd, Mobile, AL 36609


Q How big is Verizon Authorized Retailer – Cellular Sales?

A Verizon Authorized Retailer – Cellular Sales employs approximately 20+ people.


Q How is Verizon Authorized Retailer – Cellular Sales rated?

A Verizon Authorized Retailer – Cellular Sales has a 4.1 Star Rating from 15 reviewers.

Ratings and Reviews
Verizon Authorized Retailer – Cellular Sales

Overall Rating

Overall Rating
( 15 Reviews )
11
1
0
0
3
Write a Review

John Bobbitt on Google

image Odd. When I went it was because Straight Talk sold me my 4th trash phone in a row, then erased my phone from the system trying to fix it. So, I'd JUST moved here and was barely scraping by financially. My grandfather back home in Virginia sent me to Verizon, as he's used them for YEARS. Like, "Reagan" years! The people in this store tell me that one person cannot buy a phone for another without being there in person. I asked, then how does one order over the phone? Or online? So no luck. I went home and called the 1-800 number. 30 minutes later, we'd bought a phone. That easy! In fact, it was at my house within 12 hours. The problem? It didn't work. Spent 10 hours with Support, drove to 24-Your Wal-Mart for the $3 SIM CARD they said I needed. It was really $55. THEN, STILL didn't work. Finally, head honcho comes on the line and informs me that their rep had given me wrong info for porting my old number with me. The phone was dead and would never work unless I'd 1.) Forgot about anything I'd paid for thus far 2.) Repurchase everything over again, and 3.) No switch discount this time, or any other. I told him id just spent my last dollar on that SIM card. He laughed., and told me he couldn't do a thing. No refunds, no appologies, no management to speak too, not even a kiss after having their way with me. He said "We got you bro. Give it up. In sorry you're still at this, but you wont get anywhere". There you are folks....shows what these ratings are worth. Ima use a can and a string from now on
Response to response: I went without service for 6 no the rather than deal with a cell company again. A VP from Verizon even conta ting me after fibdibg my complaint records on a computer desktop TRASHCAN. He offered a brand new phone and 6 months unlimted free service, and I declined. What was all that worth if the company screwed up again and I got a bill for 6,no the and a phone. I don't trust them. Fast forward 6 mon Again....
My family in Va insisted, however, and offered to pay....as they use Verizon. They would HAVE to pay to get me to walk in there. And naturally, the $200 unlocked lgk20 plus I took with me was incompatible. So, they sold my folks (for me)....an lg k20 plus. You saw that coming too!?Not a typo. There was a difference to be sure....Mine was 32gb, and this one is 16gb. And mine charged very fast...and this one requires a special wall charger and cable...so cant use it on a car charger without going to the negative still. Its like they have my photo on a corporate dart board....


Helen Ashbee on Google

image Chris made the process of switching to Verizon from AT&T enjoyable. He spent time educating me about my options and listening to my wireless goals to pair me with the perfect phone. It's nice to do business with a company that has excellent customer service.


Lori Freeman on Google

image Chris, my salesperson, was very cool and informative. He showed me my options and helped me every step of the way. He is honest and very comical. He made my sale experience a great one. Much thanks Chris!


Jeannette Bennett on Google

image Very nice and helpful. Unfortunately no longer at this location


Julie Orso on Google

image


Load More Reviews

Overall Rating

Overall Rating
( 15 Reviews )
11
1
0
0
3

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Cell Phone Store Near Me in Mobile, AL

Metro by T-Mobile
1270 SpringHill Ave
Mobile, Alabama 36604
251-378-5244
( 31 Reviews )
T-Mobile
960 Schillinger Rd S Ste A
Mobile, Alabama 36695
(251) 639-8255
( 67 Reviews )
T Mobile
3757 Halls Mill Rd
Mobile, AL 36693
(251) 665-5094
( 0 Reviews )
Metro by T-Mobile
460 S Broad St
Mobile, Alabama 36603
251-308-3331
( 23 Reviews )
Target Mobile
3150 Joe Treadwell Dr
Mobile, AL 36606
251-471-9760
( 3 Reviews )
H2O Wireless
3481 Joe Treadwell Dr
Mobile, AL 36606
251-471-9700
( 0 Reviews )
Experimax Central Mobile
3202 Dauphin St
Mobile, AL 36606
(251) 308-8276
( 171 Reviews )
Cricket Wireless Authorized Retailer
3445 Saint Stephens Road Stephens Rd
Mobile, AL 36612
251-378-5358
( 13 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading