Enterprise Rent-A-Car

CynHargrove05 _{on Google}

Apr 6th, 2024

Very convenient and easy process if you're flying in or out of Mobile Regional Airport. Q and Brandon were very attentive in making sure my transactions were met. Great car selections! Very Clean!

Adrian Najera _{on Google}

Mar 27th, 2024

I had left a headphone in my rental car at 5:00 a.m. I couldn't get anyone on the phone almost til 3 in the afternooneven though they open at 7am. I was trying to see if someone could grab them for me but apparently they aren't there even though I saw them thru the window. But this Enterprise is poorly run.

Tucker's Way Logistics _{on Google}

Mar 23rd, 2024

Always great customer service

Alec Torigian _{on Google}

Mar 22nd, 2024

Couldn't have asked for better service or a better experience!

TheVerucAssault _{on Google}

Mar 21st, 2024

I emailed Corporate about my issue. This is the only time I have arrived in a city on business with an Enterprise reservation and didn't leave with a car. I'm quite aggrevated.
Update- Corporate responded. Couldn't even muster an apology. I paid more out of pocket being taxied around by Lyft than I would have a car rental. The problem was my married name not matching my Enterprise profile. I am not able to Update the name myself. When I called in 2022 after I got married, they wouldn't do it over the phone. The Enterprise in person couldn't/wouldn't Update it despite me having items on hand and my email conformation of travel reservations that's shows BOTH names. I'm canceling my reservations. I'll use Hertz, National, or Avis going forward.
Unnecessary and unapologetic. Great business model.