Chamber of Commerce

      Verizon

      ( 364 Reviews )

      Verizon
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      Hours

      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 6:00 PM
      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.0 - (364 reviews)
      218
      55
      20
      20
      51
      Read Our 364 Reviews

      Chamber Rating

      Verified Member
      4.0 - (364 reviews)
      218
      55
      20
      20
      51
      › ‹
      • Richard Cathey

        Winning, there was trying to download. Some stuff had to use their Wi-Fi. Could not figure out something had to ask a question next thing. I know I'm being charged for myself to be put back into my own phone. Wow verizon sure has changed. They say that your family and everything. Then they want to charge you for everything under the sun even if you have a problem with one of samsung's phones. They'll definitely help you out of that one into another one and charge you for both of them at the same time.
        Apr 4th, 2024

      • Zach Gibson


        Mar 3rd, 2024

      • Dusty Cobb

        Employees here are nice and tried to help us. Verizon as a company is terrible. Was promised two free phones last March if we sent in our old phones. Took them to FedEx with our supplied box. No charge for the new phones for the first 3 months as promised. After that, they claimed they never received them. Have spent 2 hours in the store once and 1 hour another time. Have also spent 2 hours on the phone twice. Was promised a call back but never got one. Was told today that nothing could be done.
        Feb 7th, 2024

      • Bob Hal


        Jan 14th, 2024

      • P. M.

        Complete lack of customer service. Came by on Wednesday afternoon, only 3 employees, with 3 people waiting ahead of us, (2 left due to the long wait time.) Long hair male employee had a bad attitude (I prevented my husband from steeping back and into his path when I seen him get up to walk to the back, my husband apologized and employee just goes uh huh). Customer service was Supreme when it was down the block in the Walmart center. Some people shouldn't work with the public. We also left without being helped. *update 12.28.23* We directly went to the 8955 Madison Blvd store where Christy helped us upgrade one phone and add a new line. She was professional, knowledgeable and made the experience very easy. I suggest going to extra mile to this location for wonderful customer service.
        Jan 2nd, 2024

      Read Our 364 Reviews

      About
      Verizon

      Visit our store at Madison for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

      Contact Info

      Products

      • Business cell phones
      • Business mobile hotspots
      • Business tablets
      • Business laptops

      Services

      • Mobile plans
      • Wireless Internet plans
      • Voice plans

      Brands

      • Apple
      • Samsung
      • Motorola
      • Google
      • Kyocera
      • TCL

      Languages

      • English

      Images

      Questions & Answers

      Q What is the phone number for Verizon?

      A The phone number for Verizon is: (800) 880-1077.

      Q Where is Verizon located?

      A Verizon is located at 8276 Highway 72 W, Bldg 200 Unit B, Madison, Alabama 35758

      Q What is the internet address for Verizon?

      A The website (URL) for Verizon is: http://www.verizon.com/stores/alabama/madison/clift-farms-R00000342922/?CMP=seo_b_x_vz_oth_ot_2022_08_website

      Q How big is Verizon?

      A Verizon employs approximately 20+ people.

      Q What days are Verizon open?

      A Verizon is open:
      Thursday: 9:00 AM - 7:00 PM
      Friday: 9:00 AM - 7:00 PM
      Saturday: 9:00 AM - 6:00 PM
      Sunday: 10:00 AM - 5:00 PM
      Monday: 9:00 AM - 7:00 PM
      Tuesday: 9:00 AM - 7:00 PM
      Wednesday: 9:00 AM - 7:00 PM

      Q How is Verizon rated?

      A Verizon has a 4.0 Star Rating from 364 reviewers.

      Hours

      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 6:00 PM
      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Nearby Verizon Wireless Locations

      Ratings and Reviews
      Verizon

      Overall Rating

      Overall Rating
      ( 364 Reviews )
      218
      55
      20
      20
      51
      Write a Review

      Richard Cathey on Google

      image Winning, there was trying to download. Some stuff had to use their Wi-Fi. Could not figure out something had to ask a question next thing. I know I'm being charged for myself to be put back into my own phone. Wow verizon sure has changed. They say that your family and everything. Then they want to charge you for everything under the sun even if you have a problem with one of samsung's phones. They'll definitely help you out of that one into another one and charge you for both of them at the same time.

      Business Response on Google Apr 7th, 2024
      We appreciate your feedback, Richard. We're disappointed to hear you did not get the value you were looking for. Our goal is to provide you with the best wireless network, customer service, and products so you are getting the most for your dollar. We are always improving and hope we can help you out next time.

      Zach Gibson on Google

      image

      Dusty Cobb on Google

      image Employees here are nice and tried to help us. Verizon as a company is terrible. Was promised two free phones last March if we sent in our old phones. Took them to FedEx with our supplied box. No charge for the new phones for the first 3 months as promised. After that, they claimed they never received them. Have spent 2 hours in the store once and 1 hour another time. Have also spent 2 hours on the phone twice. Was promised a call back but never got one. Was told today that nothing could be done.

      Business Response on Google Jan 25th, 2024
      Hello Dusty, we appreciate your positive comments about our staff, but we're disappointed to learn we fell short. We want to make every transaction seamless, and we should always clearly communicate any pertinent information so that we may avoid any misunderstandings. This is especially concerning to us, and we will be escalating your review so we can look into this. We hope we can win back your trust and confidence.

      Bob Hal on Google

      image

      P. M. on Google

      image Complete lack of customer service. Came by on Wednesday afternoon, only 3 employees, with 3 people waiting ahead of us, (2 left due to the long wait time.) Long hair male employee had a bad attitude (I prevented my husband from steeping back and into his path when I seen him get up to walk to the back, my husband apologized and employee just goes uh huh). Customer service was Supreme when it was down the block in the Walmart center. Some people shouldn't work with the public.
      We also left without being helped.
      *update 12.28.23* We directly went to the 8955 Madison Blvd store where Christy helped us upgrade one phone and add a new line. She was professional, knowledgeable and made the experience very easy. I suggest going to extra mile to this location for wonderful customer service.

      Business Response on Google Dec 15th, 2023
      This is not the impression we want to leave, P.M. Our team should always be ready to help you with urgency, courtesy, and professionalism. It's disappointing to learn that we have not been living up to our high standards for customer service. We're always improving, and hope you will give us another chance to serve you better in the future.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 364 Reviews )
      218
      55
      20
      20
      51

      Write a Review

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