Chamber of Commerce

      Cricket Wireless Authorized Retailer

      ( 66 Reviews )

      Cricket Wireless Authorized Retailer
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      1:00 PM - 5:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.1 - (66 reviews)
      41
      11
      3
      3
      8
      Read Our 66 Reviews

      Chamber Rating

      Verified Member
      4.1 - (66 reviews)
      41
      11
      3
      3
      8
      › ‹
      • James Bentley

        They close their store early without notice or explanation.
        Jan 2nd, 2024

      • Rubi E.

        Customer service sucks. Lady behind desk is completely rude, has no customer service what so ever. Im an authorized user and even with my id shown she gave me the run around why she couldnt downgrade my plan, why I couldnt have access to a sim swap and not even a pin change. Went to a different store and I got all that done in less than 5 min. As a paying customer the least we expect is some friendly face. Not someone who makes you hate being with cricket. They need to bring that previous employee back, friendly and knowledgeable. Every since she left this store over all sucks 0 stars if possible
        Nov 30th, 2023

      • Danielle Embry


        Nov 2nd, 2023

      • octavio de la cruz

        Excellent atention!
        Oct 5th, 2023

      • Ghost Introvert

        Terrible service!!! I went there to buy a tempered glass cover for my Samsung phone that I bought from cricket. The lady behind the desk was really rude and dissmissive towards me. Then she said they don't have one for my phone. How is that possible? It's cool I went to the Riverchase Galleria Mall and a gentleman in the mall phone kiosk, not only had it but it on my phone for me, all for only $15. So I will never come back to Cricket again for any help with anything!!!!
        Aug 23rd, 2023

      Read Our 66 Reviews

      About
      Cricket Wireless Authorized Retailer

      With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Irondale store today.

      Contact Info

      Products

      • CELL PHONES PHONE PLANS PHONE ACCESSORIES

      Questions & Answers

      Q What is the phone number for Cricket Wireless Authorized Retailer?

      A The phone number for Cricket Wireless Authorized Retailer is: (205) 224-5506.

      Q Where is Cricket Wireless Authorized Retailer located?

      A Cricket Wireless Authorized Retailer is located at 5308 Oporto Madrid Boulevard, Irondale, AL 35210

      Q What is the internet address for Cricket Wireless Authorized Retailer?

      A The website (URL) for Cricket Wireless Authorized Retailer is: https://www.cricketwireless.com/stores/ll/US/AL/Irondale/5308-Oporto-Madrid-Blvd-S

      Q What days are Cricket Wireless Authorized Retailer open?

      A Cricket Wireless Authorized Retailer is open:
      Friday: 10:00 AM - 7:00 PM
      Saturday: 10:00 AM - 7:00 PM
      Sunday: 1:00 PM - 5:00 PM
      Monday: 10:00 AM - 7:00 PM
      Tuesday: 10:00 AM - 7:00 PM
      Wednesday: 10:00 AM - 7:00 PM
      Thursday: 10:00 AM - 7:00 PM

      Q How is Cricket Wireless Authorized Retailer rated?

      A Cricket Wireless Authorized Retailer has a 4.1 Star Rating from 66 reviewers.

      Hours

      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      1:00 PM - 5:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Nearby Cricket Wireless Locations

      Ratings and Reviews
      Cricket Wireless Authorized Retailer

      Overall Rating

      Overall Rating
      ( 66 Reviews )
      41
      11
      3
      3
      8
      Write a Review

      James Bentley on Google

      image They close their store early without notice or explanation.

      Business Response on Google Jan 6th, 2024
      Oh no! We are sorry to see that we only received a 1-star rating, and sorry to hear about your recent in-store experience. Our goal is to work harder to provide a better experience on your next visit.

      Rubi E. on Google

      image Customer service sucks. Lady behind desk is completely rude, has no customer service what so ever. Im an authorized user and even with my id shown she gave me the run around why she couldnt downgrade my plan, why I couldnt have access to a sim swap and not even a pin change. Went to a different store and I got all that done in less than 5 min. As a paying customer the least we expect is some friendly face. Not someone who makes you hate being with cricket. They need to bring that previous employee back, friendly and knowledgeable. Every since she left this store over all sucks
      0 stars if possible

      Business Response on Google Nov 21st, 2023
      We are sorry to hear you had a poor experience at our Authorized Retailer location. We strive to provide an awesome customer experience, and we apologize that you did not receive smile-worthy service. Feel free to contact our Support Team on Twitter @cricketsupport or on Facebook at m.me/cricketwireless for further assistance.

      Danielle Embry on Google

      image

      Business Response on Google Oct 16th, 2023
      We’re full of smiles seeing how your experience went Danielle! Thanks for the 5-star review! #SmileOn

      octavio de la cruz on Google

      image Excellent atention!

      Business Response on Google Sep 18th, 2023
      We appreciate the positive feedback! Thanks for the 5 star review! #CricketNation

      Ghost Introvert on Google

      image Terrible service!!! I went there to buy a tempered glass cover for my Samsung phone that I bought from cricket. The lady behind the desk was really rude and dissmissive towards me. Then she said they don't have one for my phone. How is that possible? It's cool I went to the Riverchase Galleria Mall and a gentleman in the mall phone kiosk, not only had it but it on my phone for me, all for only $15. So I will never come back to Cricket again for any help with anything!!!!

      Business Response on Google Aug 16th, 2023
      We are sorry to hear about your poor experiences at this store. We will be sure to share this information with our store leadership team. Our goal is to continue to work with our staff to provide a better experience on your next visit. Thank you for sharing your feedback with us.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 66 Reviews )
      41
      11
      3
      3
      8

      Write a Review

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