Woody Anderson Ford

Ryan M (RDM41) _{on Google}

Apr 8th, 2024

Anthony Fields is the bomb. Best service I have ever received at a dealer!

Jessica Elke _{on Google}

Apr 6th, 2024

If I could zero start I would!!

Christian Neidhamer _{on Google}

Apr 6th, 2024

Accessory Manager, Josh Allen went above and beyond to help me and my family! Hands down the best customer service experience in the Tennessee Valley!

Ashley Pallotta _{on Google}

Mar 29th, 2024

The absolute worst service anywhere. They cant get us in to fix our vehicles (both husband and I have Fords) that are under warranty in less than three months - even when the car is not drivable. Three days after purchasing a brand, new Ford lightning, it broke down in the middle of a road with our family inside blocking traffic. We had to get it towed. We were then repeatedly told parts are on back order with the estimated delivery date continuously slipping. They then kept the vehicle for about 40 days straight, never once returning a call. We had to call them every single day or every single week to try and find out what was going on. They always said someone would call us back, and then they never would. We had to pay over $1K out of pocket for a rental since they somehow never had a loaner that entire 40 days. We submitted the paperwork for lemon law and magically the next day the truck is now fixed. We went to pick it up and it is missing components. Had to go back to the dealership yet again. The saga continues. For my Mach-E I always make the longer trip to Decatur instead.