CubeSmart Self Storage

Zero stars! Said the system would allow for it. Valuable and personal effects stolen by general manager. Over 50 units broken into. GM (only employee) had a known history of drug use. Cubesmart ignored this and failed to inform renters of her being the suspect in multiple thefts at the facility. GM was living in multiple units having drug parties amongst other things. Used needles, feces bags, and urine bottles in her crash units. She was fired by Cubesmart but given free rein of the facility for another week to clear out her unit. She instead use the time to steal from other units using a rented truck. Caught her and her crew in the act.
Apr 3rd, 2024

Lousy customer service. They dont return calls!
Mar 29th, 2024

Dont rent here. There are so many issues from the facility to staff. Did I mention someone broke in and stole a bunch of stuff? Save yourself a headache, rent someplace a little more expensive.
Mar 29th, 2024

The rental and return process with this company was incredibly convenient. Their mobile app made everything a breeze, and the attendant at the location was friendly and super helpful. Highly recommend!
Mar 8th, 2024

I rarely write reviews, but I feel compelled to share my experience to prevent others from facing the same issues. Unfortunately, this has to be the worst storage unit facility I've ever used. Despite housing my most valued possessions, the security breaches I've encountered here are deeply concerning. If I could vote no star I wouldve.
Mar 3rd, 2024