T-Mobile
-
1707 Montgomery Hwy
Hoover, Alabama 35244 - 205-444-0138
Hours
Chamber Rating
-
Brittany M.
Jun 13th, 2023 -
Scottie Jackson
I cannot say enough good things about my experience last night at T-Mobile! My phone had been hacked, it was terribly outdated, and I was switching carriers and had been dreading and avoiding the trip for some time. But I couldnt have had a better experience! All of the staff were amazing and patient, answered all of my questions, and set me up with a new phone and Apple Watch that were ready to go when I walked out the door! Special thanks to Brittany for holding my hand through this process! HIGHLY RECOMMEND!!!! Thanks!!!!!
Jun 13th, 2023 -
Philip McCarn
Terrible customer service. Waited 30 min before an employee even acknowledged me. If I didnt have to pick up my ordered phone here would have bailed. Will be looking for a new carrier asap. Pathetic
Jun 11th, 2023 -
Un eXPected
Walked in to purchase an iPhone 14 today (6/6/23 5:30 pm) in cash and leave. Did not get greeted or acknowledged. The darker toned gentleman was helping a woman and after she left he decided to assist the other store associate instead of grabbing one of the new customers in line. Missed opportunity for a sell today.
Jun 8th, 2023 -
No Chance
Went in to ask about two specific issues I was having with my phone. Was actually planning on upgrading to an iPhone from a piddly Motorola because I was having issues connecting to Bluetooth in my car. Second issue was that an update had caused the brightness level on the phone to decrease to the point that, even when it was turned up to the highest brightness setting, it was still too dark outside and was draining the battery unnecessarily. I went in to ask about the two issues and, Martha, the employee, apparently presumed I was just taking up her time and she all but wrote me off like I was a burden. I used to go to the T-Mobile in Pelham at Southgate Village but it's apparently been shuttered since. I'll never be back to this location. Martha didn't bother to ask if I spoke Spanish (which I do) and apparently it was entirely too much work to do her due diligence in English so guess what, Martha-- you just lost TMobile a phone/ case/screen protector sale. Congrats!
May 12th, 2023
About
T-Mobile
Visit the T-Mobile store in Hoover and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 1707 Montgomery Hwy S can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.
Contact Info
- 205-444-0138
Services
- Mobile Phones Store
- Shopping
Brands
- T-Mobile
- tmobile
Specialities
- Mobile Phones Store
- Shopping
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- FINANCING
- MASTERCARD
- SAMSUNGPAY
- TRAVELERSCHECK
- VISA
Questions & Answers
Q What is the phone number for T-Mobile?
A The phone number for T-Mobile is: 205-444-0138.
Q Where is T-Mobile located?
A T-Mobile is located at 1707 Montgomery Hwy, Hoover, Alabama 35244
Q What is the internet address for T-Mobile?
A The website (URL) for T-Mobile is: https://www.sprint.com/storefronts/bd/sprint-hoover-al-35244-fcs-2164/?utm_source=lastmile&utm_medium=listing&utm_campaign=sprint-hoover-al-35244-fcs-2164
Q How big is T-Mobile?
A T-Mobile employs approximately 20+ people.
Q What days are T-Mobile open?
A T-Mobile is open:
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Q How is T-Mobile rated?
A T-Mobile has a 3.7 Star Rating from 191 reviewers.
Hours
-
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3615 McFarland Blvd E Ste 104Tuscaloosa, Alabama 35405( 69 Reviews ) -
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960 Schillinger Rd S Ste AMobile, Alabama 36695( 67 Reviews ) -
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101 Walker Chapel RdFultondale, AL 35068( 490 Reviews ) -
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1853 Eastern BlvdMontgomery, AL 36117( 62 Reviews )
Ratings and Reviews
T-Mobile
Overall Rating
Overall Rating
( 191 Reviews )Brittany M. on Google
Scottie Jackson on Google
I cannot say enough good things about my experience last night at T-Mobile! My phone had been hacked, it was terribly outdated, and I was switching carriers and had been dreading and avoiding the trip for some time. But I couldnt have had a better experience! All of the staff were amazing and patient, answered all of my questions, and set me up with a new phone and Apple Watch that were ready to go when I walked out the door! Special thanks to Brittany for holding my hand through this process! HIGHLY RECOMMEND!!!! Thanks!!!!!
Philip McCarn on Google
Terrible customer service. Waited 30 min before an employee even acknowledged me. If I didnt have to pick up my ordered phone here would have bailed. Will be looking for a new carrier asap. Pathetic
Un eXPected on Google
Walked in to purchase an iPhone 14 today (6/6/23 5:30 pm) in cash and leave. Did not get greeted or acknowledged. The darker toned gentleman was helping a woman and after she left he decided to assist the other store associate instead of grabbing one of the new customers in line. Missed opportunity for a sell today.
No Chance on Google
Went in to ask about two specific issues I was having with my phone. Was actually planning on upgrading to an iPhone from a piddly Motorola because I was having issues connecting to Bluetooth in my car. Second issue was that an update had caused the brightness level on the phone to decrease to the point that, even when it was turned up to the highest brightness setting, it was still too dark outside and was draining the battery unnecessarily.
I went in to ask about the two issues and, Martha, the employee, apparently presumed I was just taking up her time and she all but wrote me off like I was a burden. I used to go to the T-Mobile in Pelham at Southgate Village but it's apparently been shuttered since. I'll never be back to this location. Martha didn't bother to ask if I spoke Spanish (which I do) and apparently it was entirely too much work to do her due diligence in English so guess what, Martha-- you just lost TMobile a phone/ case/screen protector sale. Congrats!
Overall Rating
Overall Rating
( 191 Reviews )Write a Review
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