Regions Bank

It would be nice to have the option to withdraw different denominations of cash.
Mar 14th, 2024

I have been banking at regions for 5 or 6 years. They have always been very efficient and I never have issues other than a fraud alert, which they handle quickly and efficiently. Great Bank! Thank you Regions Cynthia Benefield Albertville Al
Feb 20th, 2024

Carol from the Albertville branch was awesome!!!
Feb 9th, 2024

Im adjusting my review to this location because the more I have to ffight traffic to get in this bank but this location has very nice people employed here which is the reason Ive stayed with Regions because Ive been frustrated from time to time especially with the banking hours of operation! Anyways as I enter towards the close of my 1st year as a resident of this community Im having an appreciation of the few nice people I find! Thanks for making my trip easier & friendly
Oct 27th, 2023

My review would have been more favorable before yesterday. A debit card on one of my accounts was stolen and used. I simply went there to get a new card made, which the teller did promptly. Then I asked what my next step was as far as the down card and the $300+ transaction from Tuesday night. She told me to take a seat and wait on one of the folks in a cubical. The lady called me back, I told her the situation, she told me to get a police report & take it to my local branch. I did that today and stopped to get a few dollars of gas because I was almost out. I tried to use the card on my main account that I've had for 22 years & it was DECLINED! I knew that I had money in there to cover it so I called their toll free number. The nice lady there, Nicole, told me that my card had been deactivated yesterday at the Guntersville branch!!!!!! I was mixture of frantic & livid at this point! That account was never even mentioned. So Nicole, apologizing for all the inconvenience, transferred money from my main account to another account so that I could get gas using that card. I then went to the bank with the police report for them and to get a copy of my statement showing the transaction and take it back to the PD investigator. From there I thought I was going to have to go back to the Guntersville branch and get a new card for that. That would have given me the chance to ask the lady why she turned off my good card and put me through all this EXTRA stress. Luckily, Pablo, who was filling in from Albertville managed to get all the info for the police as well as turn my deactivated card back on. I haven't had a chance to use it yet so we'll see, but he tried and was very nice and patient with me! This is not the first issue that I've had with Regions, just the most recent. Thinking about switching banks but I like our local branch manager & employees.
Oct 6th, 2023