Mattress Depot
-
6798 Gulf Shores Parkway
Gulf Shores, AL 36542 - (251) 952-0036
- Website
Hours
Chamber Rating
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Wally Nowacki
Very helpful and knowledgeable. Jason was of great assistance to me with pricing, etc. Good customer service.
Mar 15th, 2023 -
P Epting
Bought 2 king mattresses from Jason. I liked supporting small businesses in Gulf Shores. The big box mattress store I didn't like. Mattress Depot has a 10 year warranty on their mattresses, they build their brand mattress right here in Alabama, and they have been in business for the last 20 years. Give them a try!
Dec 24th, 2022 -
Bill
Jul 22nd, 2022 -
Ed L
Jul 18th, 2022 -
Allison Fields
Own a rental condo in orange beach. Needed to replace a broken bed frame before the next guests arrived. Told the sales rep all of that over the phone and made sure that they could deliver, assemble the new and dispose of old one since I was not local to do it myself. They said no problem. I called back to ensure it was done and old one was disposed of, they said yes it was taken care of. My guests arrived to clean sheets taken off the bed and thrown on the floor, the broken bed frame still assembled and the new bed frame still in the box against the wall (see picture). I called mattress depot and they told me if the bad frame is attached to a headboard they cant touch it. Fine, I understand your policies but someone could have called and told me that. I spoke to your employees multiple times who never mentioned it being attached to a headboard to be a problem and who assured me the job was done and it wasnt. I had to pay $250 for my guests to go sleep elsewhere on top of all that I had to pay someone else to go fix what mattress depot told me they could do and told me they did do. Moral of the story-dont count on mattress depot to do what they say unless you can inspect it yourself.
Apr 13th, 2023
About
Mattress Depot
Mattress Depot is a local, family owned mattress store doing business since 2005. We specialize in quality brands at affordable prices and offer exceptional service. We offer same day or next day delivery on most items, and we stock what we sell. We provide a comfort guarantee on most products, so you can buy with confidence. No interest financing is available, as well as lay a way. There are so many choices and types of mattresses on the market today, and that can be very confusing to most shoppers. Our experienced and patient staff can help educate customers on what the differences are and what might best work for their individual needs. We want to help you get the best sleep possible. That is our ultimate goal!
Services
- Mattress store
Languages
- English
Payment Methods
- American Express
- discover
- amex
- visa
- master card
- debit
- MasterCard
- We accept all major credit cards
Questions & Answers
Q What is the phone number for Mattress Depot?
A The phone number for Mattress Depot is: (251) 952-0036.
Q Where is Mattress Depot located?
A Mattress Depot is located at 6798 Gulf Shores Parkway, Gulf Shores, AL 36542
Q What is the internet address for Mattress Depot?
A The website (URL) for Mattress Depot is: http://mattressdepotsouth.com/
Q What days are Mattress Depot open?
A Mattress Depot is open:
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 12:00 AM - 5:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Q How is Mattress Depot rated?
A Mattress Depot has a 4.6 Star Rating from 33 reviewers.
Hours
Ratings and Reviews
Mattress Depot
Overall Rating
Overall Rating
( 33 Reviews )Wally Nowacki on Google
Very helpful and knowledgeable. Jason was of great assistance to me with pricing, etc. Good customer service.
P Epting on Google
Bought 2 king mattresses from Jason. I liked supporting small businesses in Gulf Shores. The big box mattress store I didn't like. Mattress Depot has a 10 year warranty on their mattresses, they build their brand mattress right here in Alabama, and they have been in business for the last 20 years. Give them a try!
Bill on Google
Ed L on Google
Allison Fields on Google
Own a rental condo in orange beach. Needed to replace a broken bed frame before the next guests arrived. Told the sales rep all of that over the phone and made sure that they could deliver, assemble the new and dispose of old one since I was not local to do it myself. They said no problem. I called back to ensure it was done and old one was disposed of, they said yes it was taken care of. My guests arrived to clean sheets taken off the bed and thrown on the floor, the broken bed frame still assembled and the new bed frame still in the box against the wall (see picture). I called mattress depot and they told me if the bad frame is attached to a headboard they cant touch it. Fine, I understand your policies but someone could have called and told me that. I spoke to your employees multiple times who never mentioned it being attached to a headboard to be a problem and who assured me the job was done and it wasnt. I had to pay $250 for my guests to go sleep elsewhere on top of all that I had to pay someone else to go fix what mattress depot told me they could do and told me they did do. Moral of the story-dont count on mattress depot to do what they say unless you can inspect it yourself.
Overall Rating
Overall Rating
( 33 Reviews )Write a Review
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