Ascension St. Vincent's Birmingham Outpatient Surgery

I was supposed to arrive at 8:00 (confirmed appointment). They told me my appointment wasnt until 9:00, so I had to wait. The pre-op nurse was great. I was told because of pre-op procedures, the anesthesiologist would give me medicine before the procedures began and make sure I was relaxed before going thru my needle localization. He gave me Valium, which did not work. The procedure was worse than I could have imagined. I did not get into the OR until 2:50. When I got into recovery, the center was closing and my daughter and friend told me I was discharged before it was safe. The facility had closed (doors locked). I have no recollection of getting dressed (or who dressed me), leaving the facility, she said my pain had not been controlled and I was writhing in pain. I have no recollection of being wheeled out, getting into my car, arriving at home, getting into my home. The first thing I remember was waking up at home at nearly 9:00 pm. Had my daughter not have had help, she would not have been able to get me in the house. It was an absolute nightmare for my friends and family. I have had surgery (with general anesthesia) in the past - no problems recovering and remembering things shortly after my surgery. I have reported this situation to my surgeons office. Had I known the experience was going to be so horrible, I would have insisted on having my surgery in the main hospital, because they would have kept me longer (at least thru a shift Change). Having worked at a defense medical malpractice firm for 35 years, this clearly falls below the standard of care.
Mar 20th, 2024

Nurse Brian , Nurse Ashley, And The Anesthesiologist Workers Were Very Nice To Me Very Great Team Special ShoutOut To Dr.Roberts Hes an Awesome Doctor I Thank You All So Very Much For The Excellent Service You Guys Provided For Me!!
Dec 11th, 2023

Sep 26th, 2023

Though they were very busy, I was treated with great care and kindness. My nurses and Dr. Carnell were very attentive and I had a good experience. Thank you!
Mar 25th, 2023

I had surgery this morning in the North Tower OP. I had the absolute best admitting nurse, Jeana. She was cheerful, professional, and basically all around great RN. I have had numerous surgeries and she was excellent. My recovery nurse was awesome as well. (Sorry, I can't remember her name). From the time I walked in til I rolled out it was one of the best outpatient surgeries I have had. Thank you!
Aug 28th, 2022