Family Security Credit Union

Jeannette A. _{on Yelp}

Dec 13th, 2022

My husband spend with this bank for a while now 10 years. Family security. Madison was a delight. Family security ATHENS on Highway 31 has been more than we can tolerate. Put checks in wrong bank accounts. Never able to get into my husbands account even with the POA what was so crazy is we had a joint account. I would have to go to DECATUR to do business with the bank. That's how bad it was. Do you wanna let things go and blow it off and be polite. But they act like it was us that made the mistakes. They are so bitter. They don't know how to say. I'm sorry even the tellers. It's like there's so prejudice against being polite and seeking forgiveness. And letting it go squashing it. How many times do we have to tell them what we want before they decide to finally do it. And if you bank with another bank, they love to gossip back-and-forth about you. I got that from an inside source. I am for stringer to say that this place is awesome and for all the other places that say this is a great place. I don't understand this. So supposedly, I signed something that subtract five dollars off for every time I transfer money. It's a one time charge for each transfer but they suck another $5.00 out after that and won't fix the error.

Dixie Lesley _{on Google}

Jun 16th, 2022

Just don't it's been one headache after another. From randomly freezing debit cards for making the same monthly charges to overdraft charges on an account with no overdraft. Go ANYWHERE ELSE.