CVS

Great customer service, clean store, find everything I need with no issues
Feb 13th, 2024

Very helpful In finding best price for prescriptions. Was very patient with me today. I was met with smiles from the whole staff in the pharmacy. When I left, they all told me thanks for my business and have a great day. It was a great experience for me.
Nov 13th, 2023

The drive thru pharmacy service is not user friendly. I have used CVS for 3 plus years. My pharm insurance favors CVS. I will change in a heartbeat if I am allowed. I am a physician, I do not know how a person with limited medical knowledge can get proper medication or instruction. I call 24 - 48 hrs in advance and then I am told at the window it's not in, there is a shortage etc. I finally got the pharmacist to come to the window. At first he said the same story. I argued my case and he left the window and returned with the correct medication. Amazing. If this was the first time , I would not write this story. I have left written complaints with the acting store manager. I am fully disgusted.
Nov 3rd, 2023

Awful experience! I get my medicine in 3-month supplies. 3 months ago I go to pick up my medicine. They dont have it, but they dont tell me that. They just change it to a different brand and send me out the door. I didnt realize until I was leaving on a trip out of town and needed to start the new pack. Its not life or death situation so I just used what they gave me since it was similar enough. The medication doesnt work and I had bad side effects. I went in last Friday because I got a text that my og medicine was in. I go in and its the alt medicine they gave me last time. I spoke with the pharm tech about my problem with the alt medicine and she changed it back to the og but it wouldnt be in until Monday. I go Monday and its not in and was told it would be in later this week and I checked to make sure it was the og medicine they ordered and was told it was. I got a text Thursday saying my og medicine was being filled and a ready for pickup text Friday. I went in today Saturday and they try to give me the alt medicine. I tell them thats not my medicine and explain again my problems with that. I would have tried another brand if they didnt have og as long as it wasnt alt they gave me the first time. She argued with me about what my prescription was and wouldnt give me anything but the alt medicine because thats what was in the system that someone had changed once again. Pharm tech said to another we keep trying to give her this and she wont pay for it. Heck no Im not paying for medication that I have come up here and told yall 3 times in the past week doesnt work! The lady I spoke with Friday came and explained again to Pharm Tech what happened with the prescription, how its not working, how it was changed back to og and now somehow changed to alt again. Pharm tech sends my prescription to a different pharmacy chain. I go to the other chain and they said cvs didnt call them to even see if they had my medication which they didnt. So I spent the next hour crying in my car and calling around Pearl/Brandon and neighboring cities to try to find someone with my medication on such short notice. Thankfully Brandon Discount Drugs had a month supply and I was able to transfer over there. Ryan was so nice and helpful. The whole staff was in fact. So dont go here to cvs. They dont do their job and are so rude, unhelpful, and unprofessional. Just from the short interaction at Brandon Discount Drugs that I had today, I can tell theyll care about my needs much better than cvs has. What should have been a 15 minute trip to pick up my medication turned into a 3 hour ordeal.
Nov 23rd, 2023

The worst pharmacy to EVER deal with!!! EVER.
Oct 28th, 2023