Firestone Complete Auto Care

Ive taken two vehicles here for oil changes in the last two weeks and both times I had to wait the entire day to get my vehicle back. The appointments were set at 9:00, they werent done with an oil change until close. What is the point of an appointment if your vehicle wont be worked on until the end of the day anyway. If you cant staff the place, then take on less of a load.
Apr 3rd, 2024

Shout out to Steve at this location. Helped us with an issue super quick. Great honesty and customer service. Thank you again !
Mar 31st, 2024

The employees are very awesome here! We had outstanding service as customers from Colorado. We lost a tire in the middle of a snow storm on our road trip back home. They did an outstanding job with our repair and did so in a timely manner. Their kindness was greatly appreciated in our stressful situation. Thank you Firestone Tires!
Mar 21st, 2024

We had come to Bozeman to pick up a little dog for a dog rescue we work with a couple weeks ago... And our truck's differential went ka-put. We got towed and chose to bring the truck to Firestone. Open late on a Saturday afternoon. Steve has been amazing to work with! Working with our warranty company (which was not a fun or easy thing) When we drove back up here to get the truck, our other car was acting up. . Steve got us right in .. and checked out!! He's wonderful and made a really cruddy issue as good as it could possibly have been! No pushy up selling! Just a very positive experience, start to finish.
Mar 18th, 2024

We are from out of state. Our differential blew up. When my wife brought the truck to Bozeman, on dog rescue business.Steve dealt with me over the phone with what we we dealing with. Having knowledge of the automobile repair industry. I anticipated getting the runaround because we're from out of town. But no! Steve is the most honest automotive service person I have dealt with. We in fact bought two sets of tire's in in addition to the major repair previously mentioned
Mar 17th, 2024