Lithia Auto Body Express

Joseph Principe ll _{on Google}

Apr 3rd, 2024

I like to Express my Thanks to Excellent Customer Service Manager, Shane , Josh , and Customer Service Agents , Caylee,Ashley and expire mechanic that took care of my vehicle, and did a Phenomenal Job

enjoy the moment _{on Google}

Feb 29th, 2024

Wore people to deal with dont recommend this place they just waste your time unprofessional people at front deck .
Will never go back again!

Dennis Sonnenberg _{on Google}

Feb 13th, 2024

I'm returning customer with Lithia Auto body. I will never be returning again. My Durango vandalized in Nov of 2023. My Durango was running when it got there.
Between dealing with my insurance company and Lithia Auto body it was nightmare. The insurance company only paid for certain parts. Lithia Auto body didn't represent me.
The front desk customer service is horrible. They are not good with communicating with you. They are very unorganized. When I came in to the front desk to finish my claim. I asked for the piece of trim that goes at the bottom of my Durango. They lost the one piece that the body shop was in charge of ordering. So I never got the trim to my Durango. It was hard to get an update on my Durango. Lithia Auto body doesn't care about there customers.
The GM at Lithia Auto body is a clown. He did nothing for me. I got to pay $1,000 deductible for broken Durango. I got to pay for my own tow to get my vehicle out. Keep your vehicle far away from this shop. I was mistreated and screwed over during entire process.

R C _{on Google}

Feb 3rd, 2024

Long wait for an estimate (almost a month) but friendly service. Especially appreciated Trevor's compassionate nature when I was shocked my car was a loss. He took the time to explain the extent of the damage and how it made the car unsafe. That made quite an impression. Just wish I could have known that weeks ago.