Towncare Dental of Winter Park

Great superb dentist..friendly knowledgeable staff and they send you home with super cool products!!!
May 6th, 2022

Cindy the office manager needs to be fired! I have never encountered a person who is that rude and abrasive. If you have failures in your appointment making system you apologize and try to fix it. Blaming me for your failures is not the right way to go about anything.
Mar 15th, 2022

I love the care from the whole staff. Everyone is so friendly! They make you feel like part of their family
Mar 13th, 2022

Dr. Nadal is an incredibly skilled dentist with a warm personality and soothing demeanor, nothing like any other dentist Ive been toand Ive been to many. Dr. Nadal and his extraordinary protg, Carla, are a dental dream team (if theres such a thing). Carlas personality is the perfect complement to Dr. Nadals. He is quiet, comforting and mild-mannered and she brings the energy and laughs with you like she's known you all her life. Perfect balance, and great for calming your anxiety! They did an amazing job on my teenage daughters complicated extractionso much so that they ruined all other dentists for life. We had to go somewhere else for a root canal and all my daughter did was compare the experience to Dr. Nadal. I had to explain to her that hes one of a kind and so is his practice. I updated this review from 4 stars to 5 because we've been back again and the whole team is just exceptional. An extra special thank you to Cindy, Carmen and Carla (The 3 C's) for all your help on our recent visit and with scheduling!
Apr 16th, 2022

This has been a challenging experience all the way around. I want to start by saying that the ladies at the front desk, Carmen, Liberty, and the hygienists were wonderful, polite, and genuinely lovely people. That said it leaves me with the challenges. From the first visit it was not great. The first time I walked in the door for the intake appointment, the appointments I had made for the cleanings (which I had email confirmations for) had disappeared for both my children. They needed several fillings over the next 4 months and 6 additional appointments with email, text, and printed confirmations also mysteriously vanished. This caused delay in care for my son. But I powered on, thought it would work itself out. Then Dr. Nadal's poorly done work on my daughter put her in pain for 3 weeks, a repeated job by him, cost us an unnecessary visit to an Endodontist, and a visit to an emergency dentist with all cost out of pocket where the other dentist fixed the filling Dr. Nadal had failed to do properly twice. We will not be returning. Suggestion, if you have a problem with your appointments disappearing, ask to speak with anyone besides Cindy the office manager/ dentist's wife, she is passive aggressive, condescending, and speaks to the customers as if it is somehow their fault. She is a perfect example of the failures of nepotism.
Mar 20th, 2022