Bobby Rahal Motorcar Company

Lex Semenenko _{on Google}

Feb 15th, 2024

My experience with Bobby Rahal Motorcar Company, particularly with Sara Kiser, was nothing short of outstanding. Transitioning from Toyota and Honda, I was apprehensive about purchasing a Mercedes, but the exceptional service I received started to build my trust in the brand.
Sara Kiser, with her expertise and dedication, adeptly addressed several oversight issues from my vehicle's previous certification process with a focus on solutions, not dwelling on past oversights. Her professionalism was evident as she navigated the necessary corrections, communicating effectively and ensuring swift and efficient resolutions.
What set this experience apart was how Sara handled the provision of a loaner car. Unlike the previous dealer, who hesitated and made me wait, Sara presented me with a selection of cars to choose from. This level of consideration, ensuring my convenience and showing a level of respect and value far beyond what I expected, was exemplary.
This experience not only rectified the previous certification oversights but also demonstrated the commitment of Bobby Rahal to customer satisfaction and trust in the Mercedes brand. A heartfelt thank you to Sara and the entire Bobby Rahal Company for their unparalleled service and for ensuring a seamless and reassuring transition to Mercedes for me.

Lonne Waggoner _{on Google}

Jan 16th, 2024

First class establishment! See Bob Gee if you visit. He is knowledgeable and takes the time to help you make an informed decision without any pressure. Will be back.

Deborah Biskin _{on Google}

Jan 15th, 2024

Terrible experience, usually 5 star,but couldn't advise me properly this morning..Thank goodness for a small Midas in Ohio who actually knew exactly what was going on.. I have zero confidence in your service department.

Jeffrey Lynn _{on Google}

Dec 13th, 2023

The staff is amazing here. Chris, my sales rep was top notch. Great vehicle, great place. So, time flies, and I returned to get another car from this great dealership. You can't go wrong here.