Hidden Spring Cleaners

Travis Silver _{on Google}

Feb 20th, 2023

They're phone says that it's out of service which made us have to drive 15 miles just to check if our large order was ready. When I got there I let him know how uncomfortable it was to have to travel there and he acted like it was nothing. I also let him know that his phone said it was out of service. He smiled and said oh yeah it's the battery on the phone is dead. I'm not sure but I am pretty sure after all of the years I've been on this earth that if your battery's dead on your phone it doesn't cause the phone company to say that your phone is out of service.
We paid over $650 for a good portion of our table clothes to be dirty as shown in picture. As we were going to be hosting a venue of around 1400 women the very next day there was no way to get around having these dirty tables clothes for the event.Most likely will go somewhere else in the future.

Richard P. _{on Yelp}

Oct 11th, 2022

The person there miscounted my blankets twice when I brought them in, forgot them because he said his machine didn't work, only returned 6 of 8 until I called twice for him to find other 2, accused me of stealing when I mistakenly thought there were 9 blankets, and then completely started yelling at me.  In addition the wool blankets had a strong sweet odor to them.  He yelled at me telling me it was all my fault.  Highly negative experience, even felt dangerous to be attacked in this way.

Isaiah Padron _{on Google}

Oct 5th, 2021

Had a great experience with the man behind the desk. Didnt catch his name but he was super friendly and did outstanding work. Highly recommend! Service: Couches/sofas

Dan H. _{on Yelp}

Jul 15th, 2021

I read historically that this place had issues and had associated it with Heath problems. So I said, I can overlook those and give it a shot. I took a rug into be dry cleaned. Promise date was on a Tuesday. Went to pick it up and he had not even started it!!! I waited until Thursday and tried calling 3 or 4 times.... He would not answer the phone and could not leave a VM!! I tried calling again on Friday, like 6 times.... He finally answered in the afternoon and said it was ready. Offering "feedback" to him, I said you should have called me to tell me it was not ready in the first place, 2) you should have called me to tell me it was finally ready and 3) you should answer your phone, so I could find out if it was ready!!! He said I guess that you cannot please some people, I guess that you are one of them!!! Icing on the cake was a solid line on traffic from his store to the freeway... miles!!!  Unbelievable and unprofessional!!