Childcare Network

Dec 2nd, 2023

I started my one year old at child care network for about 3 weeks , and I was really upset with how things ended .My main issue was how my one year old daughter was bitten on her back , and no one told me , and when I asked to see the cameras I was told I couldn't and supposedly the cameras were watched but they could not find when exactly she was bit or by whom , and nothing was done about the fact she was bitten .My daughter is someone that would Definitely cry with how hard she was bitten and it seems to me , she was probably ignored during this time when she was Definetly crying .I say this based on the fact no one knew it even happened . She was bitten to the point where there was a scab that lasted about a week and it looks like it will probably scar . I just wanted a solution with communication and the communication I received was moving her to a different class which I had been requested due to the fact she had turned 1 October 1st and started in the daycare the same week or week after . I was asked if we could see if she would adjust and everything but She was super sick the second week with a double ear infection , double pink eye and her snot was a very bright green with horrible congestion .I was told there were no more seats available In that class room and I felt a little ignored/ pacified that she wasn't in a room that was safer for her and her development to make it seem like it was okay to make more room in that class for other babies . After the incident I was asked if I wanted to wait on the waiting list for the class to open and me as a working mom that's also in school didn't like how I would have to wait even though I expressed I didn't want her in the room before .There was also two separate incidents of children coming up to me and trying to take my daughters cup from my hand which made me upset ,due to the fact , If they'll take it from me , I know they'll take from my daughter and I did not like that . The student to teacher ratio seems to be a little high and the teachers are super sweet and try their best but that incident left a super bad taste in my mouth . Sweet staff , but the ball was dropped and the fact that there was no problem solution is ridiculous. She was withdrawn the same week .
Nov 28th, 2023

Ever since I got my son into childcare network, it was very smooth. I also like Mrs. Denise the director that was there, she gave me enough time to pay. I only get pay every two weeks and she made a way for me. But in September they changed the directors on us and the works too. The new director I told her that I get payed every two weeks from my job. She told she can't help me you have to pay every monday to let my son stay in there. I am a single mother and I have to have my job. It don't make no sense have to pay every Monday though out the month. Thats not right at all. Every parent don't get paid every Monday. So I stopped let my son go to that daycare, he really liked his teachers. They also like him too but it not right to have directors to do anything like that. Daycare it very expensive for me and for single mothers out here.
Oct 1st, 2023

my children came home with markings/welts and the staff are very rude and were very discriminating if i could give them zero stars i would
Jul 7th, 2021

My niece hit a teacher and the teacher hit her back and told her not to hit her again not caring that she is INDEED only 2 . The next day she went to school and they claim she had a fever and for her to be picked up after she was picked up she appeared to not have a fever in sight. They lied about the way they tested her for fever. Not to mention before this they discriminated me and gave me the run around about having an open spot for her to start school....
May 30th, 2021