ManorCare Health Services-Tice Valley

We had a great experience with ProMedica/ ManorCare at Tice Valley. We used to go to different Skilled nursing facilities and post acute and they were very organized. Razel the unit manager, is thorough and helped us out. Thank you.
Mar 1st, 2024

i think they do an OUTSTANDING job and have a lot of patience with the patients they have been wonderful to us so far. I dont understand these bad reviews at all
Jan 11th, 2024

My 82 year old father was there for rehab due to a fall . His caretaker showed up to check on him, and found soiled dirty diapers on the restroom floor. Disturbed I showed up on my father behalf, he had a sheet on him. the room temperature was 64 degrees nobody there was competent or understood he was uncomfortable. I spoke with the traveling nurse about the filth, and what I was experiencing. She stated that was the cleanest place she been to. 1 week later my father died. A true warrior air force vet a huplmble man deserved better treatment. Please don't send anyone you care about here. No need to contact this place about the horrible reviews they speak for themselves.
Dec 20th, 2023

Understaffed with RNs, LVNs and CNAs who actually do the work of checking on patients and keeping them clean and safe. We only had a problem with one RN who wouldnt call 911 when my loved one was having mini TIAs. All the admins are not helpful and will listen to your concerns but never do anything to resolve them. Except Razel, she listens and cares. UPDATE: Your Care Line is a joke. You don't care.
Dec 3rd, 2023

My sister was here for only a week. We pulled her out because the level of car was atrocious. There are not enough staff members to adequately care for the patients, so even though the staff is doing the best they can, its just not enough. I would never recommend this facility to anyone.
Apr 28th, 2023