Tidewater Dental Group

Very unprofessional. I took 2 days off of work to get a basic cleaning for them to say they canceled my appointment due to not confirming when I confirmed my appointment twice. How many times do you need a confirmation for an appointment..missing 2 days of work for them not to rectify the problem they made. Then they sit around the front desk talking about clients infrint of other clients. If you don't want your business(personal information)told to everyone then don't go here.
Nov 11th, 2023

Nov 11th, 2022

I felt welcome as soon as I came in and everything was explained to me in perfect detail. I loved my Dental hygienist Tiffany. Wonderful supporting staff. It helps that I also just like the dentist. :-)
Oct 26th, 2022

I was surprised to see so many negative reviews prior to my visit and definitely wanted to post something positive but thats not the experience I had, unfortunately. The customer service is almost non existent. Almost, because there was a very nice dental assistant girl that took my X-rays and vas very polite and sweet. Later the dentist came in for two minutes in total, felt so rushed, not even sure if she actually checked all she was supposed to. The worst part was when I was escorted to a different room for cleaning. As I walked in and greeted the hygienist she didnt say a word after looking at me. I set in the chair and she did not acknowledge my existence for the next 8 minutes. After which she turned the cartoons on tv louder and started doing her job still not saying a word till she was done. She did not make any effort to treat me with any respect while doing cleaning. Its crazy to realize that the people who are getting paid the most in that office treat their patients that way. Front desk lady was pretty nice too. Convenient location but never want that experience again! There are many dental offices around to settle for this!
Mar 11th, 2024

today my experience was horrible! the dental assistant Tiiffany that was cleaning my teeth was very rude & unprofessional. I let her know she was hurting me and she stopped what she was doing, left me laying back mouth full of spit and a piece of cotton swab in my mouth as she walked out and said she'll find someone else to clean my teeth. that willing to clean my teeth !! i told her she could finish but just leave that area alone being that she had already done that same spot. she was already annoyed because she was complaining about the front desk staff and how they don't notify people of the office running behind - which I didn't care to even hear none of that . I said or did nothing wrong & I let the manager know she's rude & veryyyy unprofessional ! I let them know I wasn't leaving until my teeth were cleaned, the  manager then had another young lady named Alicia clean my teeth & she was amazing & the way she did my cleaning was totally different from the girl Tiffany.. I never do yell reviews but I let them know I was going to post one today bc I was vey upset with the treatment I received, all because the first person was doing her job right.
Oct 18th, 2022