Coastal States Insurance Services

Poor customer service, they never call me back or answer any of my emails.
Mar 20th, 2024

Mar 4th, 2022

Excellent customer service, extremely knowledgeable, and detailed orientated. Dawn and Ron understand our needs and clearly explain all complex insurance issues in terms we can understand. They have been providing liability, auto and workers compensation insurance for our business since our inception. I have been extremely pleased with the quality of their services. I plan to continue to work with them, and can recommend them without reservation. I am truly grateful for all their help.
Apr 28th, 2021

I have been with Coastal States since 1994... no reason ever, what so ever for me to make a move!
Aug 7th, 2020

I could not be more unhappy with the service and treatment I get from this place. I have a lot of business there, but get rude treatment, no service and work assigned to me seemingly every week. I should have trusted my instincts the first time I met the owner, Ron Hayduk, and taken my business elsewhere. Ron insulted and laughed at me the first time I met him; but I trusted my agent and the rest of the staff there weren't as bad. I was wrong. I do not even know who to contact when I need something. Every time I get correspondence form the insurance companies I see even more mistakes or coverage that leaves me exposed. It is truly as if no one there cares about my business or my coverage. My agent was great, brought me in, kept me pacified for over a year, but there is no hiding the incompetency of this place. From the top down.
Jun 21st, 2020