Val Surf

Rented skis here a few times. Always great service and fiat prices. Definitely recommend
Mar 28th, 2024

Jan 4th, 2024

Don't go anywhere else if you care what you get.
Jan 1st, 2024

Dec 23rd, 2023

I really try to support local shops. I've watched Amazon stomp out so many brick and mortar retailers, I just don't think it's right. Val Surf- I tried to support you. I recently needed to pick up a new pair of swim fins. Instead of buying them online, I drove all the way across town to Val Surf. I tried on a pair, and as best as I could tell while wearing them dry, I had the right size. Got them home, and immediately upon trying them in my pool could tell they were too big when I had them on wet. No biggie- I'll just head back to Val Surf and swap them out for a size smaller! Right? Wrong. Val Surf's store policy is no refunds or exchanges once they've gotten wet. On Rubber swim fins. I called them to explain my situation, but they wouldn't budge. I would understand a no return policy- they don't want to become a "Free gear rental" shop. But refusing a simple exchange? The only reason I didn't buy these fins online, and had them shipped to my front door, was that I value the customer service of a good local shop. Well, Val Surf is not that shop. What a waste of my time and money. I use this gear for underwater work in the film industry. I'll never shop here again, and I'll be giving the heads up to my co workers to avoid this place as well.
Jun 4th, 2023