Hummel's Nissan
Chamber Rating
-
Nancy Simon
Vehicle was serviced on time. Work was explained thoroughly. Competent and qualified professionals. I will be returning to inquire about a new Nissan
Apr 6th, 2024 -
Cindy Rooney
I wish you would wash my car & vacuum like they did in florida.
Apr 5th, 2024 -
Ava Paige
Great service, great people, friendly environment!
Apr 4th, 2024 -
K D
Jen Olawaiye was our sales reps. Did she cater to our needs yes so we thought. . But she was a lair and DID NOT do her due diligence. Told us we were approved put a sold sticker on the car, had us come back two days later after spending four hours in the her office had me complete all the paperwork and sign purchase agreement. I even got a text that morning saying it was new car day and last thing they needed was my current payoff amount. We drove 45 min from out home completed most paperwork had the keys flashed in my face to find out She NEVER submitted anything for financing !!! Then completely made up why their financing department denied me. Manager refused to speak with us to discuss further options or hear our concerns about the process. Id think twice before working with this new sales rep. She is not in it for the customer just the commission and is willing to lie and waste peoples time to do so. Update: After leaving my review. Jen thought it was appropriate to be confrontation and text me on my personal cell number about my complaint.. unprofessional and a little concerning considering she has all my personal information. I then spoke Randy Kirchhoff who did appear concerned initially over the way things were handled and offered his apologies and said he would look into this as it was not how things are handled. He did not offer an opinion on the sales rep contacting my to confront me about my review and did not offer any potential resolution or anything that would want to male me maintain or consider any business or relationship with the company in the future. Please be cautious with this company as they (according to the dealers down the road) are improperly running their business and seem scammy. Would give 0 or negative stars if able. Updated 4/5/2024 Still not been provided the legal documents they are required to provide
Apr 4th, 2024 -
armyguy1SG retired
Apr 3rd, 2024
Contact Info
- (515) 253-0719
- Website
Questions & Answers
Q What is the phone number for Hummel's Nissan?
A The phone number for Hummel's Nissan is: (515) 253-0719.
Q Where is Hummel's Nissan located?
A Hummel's Nissan is located at 4770 Merle Hay Rd, Des Moines, IA 50322
Q What is the internet address for Hummel's Nissan?
A The website (URL) for Hummel's Nissan is: https://www.hummelsnissan.com/
Q How big is Hummel's Nissan?
A Hummel's Nissan employs approximately 20+ people.
Q How is Hummel's Nissan rated?
A Hummel's Nissan has a 4.7 Star Rating from 3614 reviewers.
Related Categories
Ratings and Reviews
Hummel's Nissan
Overall Rating
Overall Rating
( 3614 Reviews )Nancy Simon on Google
Vehicle was serviced on time. Work was explained thoroughly. Competent and qualified professionals. I will be returning to inquire about a new Nissan
Cindy Rooney on Google
I wish you would wash my car & vacuum like they did in florida.
Ava Paige on Google
Great service, great people, friendly environment!
K D on Google
Jen Olawaiye was our sales reps. Did she cater to our needs yes so we thought. . But she was a lair and DID NOT do her due diligence. Told us we were approved put a sold sticker on the car, had us come back two days later after spending four hours in the her office had me complete all the paperwork and sign purchase agreement. I even got a text that morning saying it was new car day and last thing they needed was my current payoff amount. We drove 45 min from out home completed most paperwork had the keys flashed in my face to find out She NEVER submitted anything for financing !!! Then completely made up why their financing department denied me. Manager refused to speak with us to discuss further options or hear our concerns about the process. Id think twice before working with this new sales rep. She is not in it for the customer just the commission and is willing to lie and waste peoples time to do so.
Update: After leaving my review. Jen thought it was appropriate to be confrontation and text me on my personal cell number about my complaint.. unprofessional and a little concerning considering she has all my personal information.
I then spoke Randy Kirchhoff who did appear concerned initially over the way things were handled and offered his apologies and said he would look into this as it was not how things are handled. He did not offer an opinion on the sales rep contacting my to confront me about my review and did not offer any potential resolution or anything that would want to male me maintain or consider any business or relationship with the company in the future.
Please be cautious with this company as they (according to the dealers down the road) are improperly running their business and seem scammy. Would give 0 or negative stars if able.
Updated 4/5/2024
Still not been provided the legal documents they are required to provide
armyguy1SG retired on Google
Overall Rating
Overall Rating
( 3614 Reviews )Write a Review
Nissan Dealer Near Me in Des Moines, IA
European Auto Repair West Des Moines
Des Moines, IA 50325
(515) 619-5505 ( 467 Reviews )