Chamber of Commerce

      Novus Glass

      ( 157 Reviews )

      Novus Glass
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      Chamber Rating

      Verified Member
      4.7 - (157 reviews)
      135
      9
      5
      3
      5
      Read Our 157 Reviews

      Chamber Rating

      Verified Member
      4.7 - (157 reviews)
      135
      9
      5
      3
      5
      › ‹
      • Phillip Moyte

        Unfortunately I have to give a less than par review. My experience with the older woman at the desk was brash. I tried to inform her of my insurance information and she barked at me I was going to fast. One of the guys here who is bald with a beard was rushing through the front door complaining about someone closing the back door. Negative energy everywhere it seemed. The young men doing the work on my Mercedes seemed cool besides not really knowing how to get my car in reverse. Oh wow another man as I'm writing this review just got off the phone using the word "effing". I'm astonished for I own a business and would never act in these ways to my customers.
        Mar 26th, 2024

      • matt colliver


        Mar 26th, 2024

      • Daniel Berry

        This place is great. Been going here for over 15 years. Best glass place in town
        Mar 13th, 2024

      • JV TYRES

        I wanted walk in service they did not have time for me on Friday until Monday I was out of town
        Feb 2nd, 2024

      • josh cook

        Never had a bad experience here. Polite, professional and great work. These guys can do it all. Definitely won't go anywhere else!
        Jan 31st, 2024

      Read Our 157 Reviews

      About
      Novus Glass

      Novus Glass is located at 200 E. 17th Street, Ste D in Cheyenne, Wyoming 82001. Novus Glass can be contacted via phone at (307) 274-4886 for pricing, hours and directions.

      Contact Info

      Questions & Answers

      Q What is the phone number for Novus Glass?

      A The phone number for Novus Glass is: (307) 274-4886.

      Q Where is Novus Glass located?

      A Novus Glass is located at 200 E. 17th Street, Ste D, Cheyenne, WY 82001

      Q What is the internet address for Novus Glass?

      A The website (URL) for Novus Glass is: http://novusautoglasscheyennewy.com

      Q How big is Novus Glass?

      A Novus Glass employs approximately 20+ people.

      Q How is Novus Glass rated?

      A Novus Glass has a 4.7 Star Rating from 157 reviewers.

      Ratings and Reviews
      Novus Glass

      Overall Rating

      Overall Rating
      ( 157 Reviews )
      135
      9
      5
      3
      5
      Write a Review

      Phillip Moyte on Google

      image Unfortunately I have to give a less than par review. My experience with the older woman at the desk was brash. I tried to inform her of my insurance information and she barked at me I was going to fast.
      One of the guys here who is bald with a beard was rushing through the front door complaining about someone closing the back door. Negative energy everywhere it seemed.
      The young men doing the work on my Mercedes seemed cool besides not really knowing how to get my car in reverse.
      Oh wow another man as I'm writing this review just got off the phone using the word "effing". I'm astonished for I own a business and would never act in these ways to my customers.

      Business Response on Google Apr 5th, 2024
      We're deeply sorry to hear about your less-than-satisfactory experience, Phillip. This is certainly not the level of service we strive to provide at NOVUS Glass of Cheyenne. Your feedback is invaluable to us, as it helps us identify areas for improvement. We apologize for any inconvenience caused by the interaction with our staff members and assure you that we take your concerns seriously.To discuss these issues and ensure they are properly addressed, feel free to reach out to me via email at [email protected]. I would love the opportunity to speak with you regarding your experience and how we are working to make changes. Thank you for bringing these matters to our attention, and I look forward to hearing from you soon.Lisa SanchezNOVUS Glass USA

      matt colliver on Google

      image

      Business Response on Google Mar 23rd, 2024
      Thank you Matt for your five-star review! We look forward to serving you again for any of your windshield repair needs in the future. Lisa SanchezNOVUS Glass USA

      Daniel Berry on Google

      image This place is great. Been going here for over 15 years. Best glass place in town

      Business Response on Google Mar 21st, 2024
      Dear Daniel,Thank you so much for being a loyal customer of NOVUS Glass of Cheyenne for over 15 years! We're thrilled to hear that you continue to find our services to be great and that we've remained your top choice for auto glass needs in town. Providing the best service possible is always our goal, and we're honored to have earned your trust over the years.If there's anything else we can do to further enhance your experience or assist you with any future auto glass needs, please don't hesitate to let us know. We're here for you!Thank you for taking the time to share your positive feedback, we truly appreciate it. Lisa SanchezNOVUS Glass uSA

      JV TYRES on Google

      image I wanted walk in service they did not have time for me on Friday until Monday I was out of town

      Business Response on Google Jan 25th, 2024
      Thank you for bringing your experience to our attention, and we sincerely apologize for any inconvenience you faced when seeking walk-in service at NOVUS Glass of Cheyenne. We understand the importance of timely assistance, especially when you're out of town.Our team is committed to providing efficient service, and we regret that we couldn't meet your immediate needs on Friday. We value your feedback and hope to have the opportunity to serve you better in the future.

      josh cook on Google

      image Never had a bad experience here. Polite, professional and great work. These guys can do it all. Definitely won't go anywhere else!

      Business Response on Google Jan 27th, 2024
      Hi Josh,Thank you so much for your fantastic five-star review! We're thrilled to hear that you've never had a bad experience with NOVUS Glass of Cheyenne. It's our commitment to provide polite, professional service and deliver great work, so we're delighted to know that our team has consistently met your expectations.We appreciate your loyalty and the trust you've placed in us. Knowing that you won't go anywhere else speaks volumes, and we're grateful for customers like you. If there's anything else we can do for you in the future, please feel free to reach out.Lisa Sanchez NOVUS Glass USA
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      Overall Rating

      Overall Rating
      ( 157 Reviews )
      135
      9
      5
      3
      5

      Write a Review

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