Evolutions In Design

I live in South Milwaukee and visit Wausau every couple months. I ALWAYS work in a visit to EID. I boast to everyone this is my favorite place to shop! Word of mouth is the best advertisement! Having said that, my visit yesterday was very disappointing, from a customer service standpoint. I felt rushed and pressured. From the time I walked in the door having an employee pressure me to buy a velvet rabbit to being followed around the store being pressured by that same employee to buy everything I touched to having a second employee tersely remind me the store was closing in fifteen minutes after 45 minutes into my visit, to the high pressure employee grabbing items out of my hands to put at the register and then once again pressuring me to buy candy at the register once I was ready to check out. While the vast variety of awesome wares and inventory always impress me, the employees were rude. I visited on March 30th at 2pm. I spend $190 and would have likely spent more. Hopefully, on my next visit, this new approach to customer service will be modified and improved.
Mar 30th, 2024

Mar 29th, 2024

The excellent assistance to create this special order, the kindness, the friendliness, the prompt delivery.........they really need 10 stars for this one. Very good pricing for the quality. Thanks Tyler.
Mar 22nd, 2024

I now live out of town, but use Evolutions any time I order flowers for someone in Wausau. Their arrangements are always gorgeous and their customer service amazing. Special shout out to Mackenzie for going above and beyond to get flowers delivered at the last minute to a family member for her birthday who was housebound. Thank you!!!
Mar 16th, 2024

Always something new to see. Love Evolutions
Mar 14th, 2024