Bear Renovations

Laura Vuchetich _{on Google}

Aug 19th, 2023

For all the 4 and 5-star reviews, I suspect this is because it hasn't been long enough for a problem to arise that requires Bear to back up their warranty. I, too, was initially impressed with their professionalism. But they have been *atrocious* in returning to fix leaks ever since. (And, yes -- that is leakS: plural) Yes, April the receptionist is polite and nice, but after it was necessary to call her literally more than a dozen times, I began to wonder whether her cheerful demeanor was merely a cover. She kept apologizing and insisting that she was passing my messages on to Ben; yet, I never got a call. Finally, after a full summer season of repeated calling from me, she said last fall ('22) that Mike Bear had died and so things were in disarray -- but she also insisted that business was carrying on. I, of course, immediately backed off out of respect for the loss. But, after another couple of weeks, I gently and politely began to call again to see if they could do anything. After 2-3 more calls, I just gave up. Do NOT call them. Read and take heed of all the poor reviews here... they all say the same thing. Because it's true!!

Katie Walsh _{on Google}

Apr 12th, 2023

They installed our roof and did a poor job on the flashing. Our roof has been leaking and they have not responded to our requests for them to come and look at it. Seems others have had the same problem. Beware. Service: Roof installation

Mark and Pat Lanser _{on Google}

Mar 24th, 2023

Mike was the only contractor that said he could start right away to repair and replace storm damaged roof structure. Others said wait was 1-2 years, even though water was running inside the building after a tree collapsed and went through the roof.
He did the work promptly and helped me to get a settlement from the insurance company. Any issues that came up were easy to remedy, Mike was very responsive. Service: Roof repair

Cyndy Lagerhausen _{on Google}

Dec 1st, 2022

Had a new roof and gutters put on in 2018. The roof has a warranty and is currently leaking. I have been trying to get someone out to take a look for several weeks. My contractor wants to repair the ceiling and has scaffolding in my living room waiting for Bear to take a look. I have called them above ten times trying to talk to someone about this matter. Totally unresponsive. With the Holidays rapidly approaching I need to resolve this issue. They were also very slow to respond when my gutter fell off that first winter damaging my deck rails. Be very cautious when dealing with them! Services: Gutter installation, Roof installation