Best Western Inn

Older but clean and very friendly staff! Breakfast has a huge variety! Great value- would stay again. Only gave room 4 star because older, but clean!
Feb 16th, 2024

The passing of a lifelong close friend brought me back to my hometown of Rice Lake, WI. As always, I stayed at the Best Western Inn on South Main Street. Unfortunately, the way too familiar character that usually greets me upon arrival, manning his post at the front desk, ensuring everything that would make my stay at his hotel the absolute best possible, was no longer there. The owner and recipient of annual awards for excellence, year after year, my dear friend Tom Doyle, had just passed away. Lori, his right-hand gal and manager for the past 20 years took his place, as she expertly has in the past, but permanently this time. The most gracious and hardworking front office staff, Deanna and Corey, were there to assist and make sure all guests received the most outstanding service that the Best Western Inn of Rice Lake is known for. The utmost in personal safety and security has always been a top priority for Tom's patrons, and will continue without fail. The operational integrity of every aspect of the BWINN property has always been a hallmark of Tom Doyle's establishment, and that reputation will never tarnish. As businesses nationwide navigated through "the supply chain crisis" these past couple of years, customer service, basic amenities, and even necessities were the first to be slashed from the market menu. As the American consumer accepted the reduced standards of quality as "the new norm, Tom Doyle refused to downgrade his high ideals of service, and doubled-down on providing all guests his personal touch in hospitality and conveniences during their stay. Lori, Deanna, and Corey will carry on the commitment to excellence and deliver the exceptional guest experiences in Tom's stead. They will always make you feel like you are the only guest in town. Tom Doyle succeeded his Dad, Edward Doyle, as the preeminent hotelier in Northwest Wisconsin since the 1950's. What if Tom had been an innkeeper in Bethlehem about 2000 years ago? Ya' gotta wonder how history might've changed . . . .
Dec 10th, 2023

I come here weekly for work and rooms are always clean the bed is very comfortable and breakfast in the morning is great eggs waffles coffee cereal pretty much a nice full breakfast if you want one Food & drinks: Excellent breakfast
Dec 4th, 2023

Nov 28th, 2023

Great place to stay!! Staff even helped with our luggage when we checked - above and beyond service!!
Oct 31st, 2023