Chamber of Commerce

      Bank Mutual

      ( 8 Reviews )

      Bank Mutual
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      Chamber Rating

      Verified Member
      2.5 - (8 reviews)
      3
      0
      0
      0
      5
      Read Our 8 Reviews

      Chamber Rating

      Verified Member
      2.5 - (8 reviews)
      3
      0
      0
      0
      5
      › ‹
      • Larry Dawson

        Walked in 1:25 to change beneficiary and no banker. Time to find another bank.
        Dec 12th, 2023

      • J

        Horrible non existent customer service. Rules change daily wouldn't let me have cash back a deposit. I believe associated bank is on the verge of collapse. They want to use MY money , collect interest on it and not let me access funds
        Apr 23rd, 2023

      • Pamela Jo Anderson (Ms. Pam)

        I've banked here for several years. There's only a few things I dislike. Money orders way to expensive. And over draft for $5. Is a bit ridiculous. It should've been denied it was automatic withdraw. So they shouldn't process it. Then charge $35 for it. Otherwise, staff are AMAZING!
        Jan 15th, 2023

      • Mary Arvesen

        This is from a Rice Lake Wisconsin, well the staff is very friendly, & there always there to help you the best they can. I really don't like the other banks, around here some we might from other banks & they weren't very friendly, & also the 1 bank wouldn't let you use their bathroom. I thought how mean is that. But I feel very comfortable at our bank here. I would highly recommend them.11-19-2,022.
        Jun 7th, 2022

      • Krista McElroy

        Just wanted to thank Mollie for her excellent customer service! Her politeness and enthusiasm for her job was very refreshing! Keep it up!
        Dec 27th, 2021

      Read Our 8 Reviews

      About
      Bank Mutual

      Bank Mutual is located at 2850 Pioneer Ave in Rice Lake, Wisconsin 54868. Bank Mutual can be contacted via phone at (715) 234-6865 for pricing, hours and directions.

      Contact Info

      Questions & Answers

      Q What is the phone number for Bank Mutual?

      A The phone number for Bank Mutual is: (715) 234-6865.

      Q Where is Bank Mutual located?

      A Bank Mutual is located at 2850 Pioneer Ave, Rice Lake, WI 54868

      Q What is the internet address for Bank Mutual?

      A The website (URL) for Bank Mutual is: https://www.bankmutual.com/branch-locations/rice-lake

      Q How big is Bank Mutual?

      A Bank Mutual employs approximately 20+ people.

      Q How is Bank Mutual rated?

      A Bank Mutual has a 2.5 Star Rating from 8 reviewers.

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      Ratings and Reviews
      Bank Mutual

      Overall Rating

      Overall Rating
      ( 8 Reviews )
      3
      0
      0
      0
      5
      Write a Review

      Larry Dawson on Google

      image Walked in 1:25 to change beneficiary and no banker. Time to find another bank.

      Business Response on Google Jan 8th, 2024
      We are sorry to hear that no banker was available to assist you when you stopped in, Larry! We hope that you stop in again as we appreciate your loyalty and they may have been out for multiple reasons. We generally do have bankers available when you need extra assistance. We hope you give us another chance to impress you with our service.

      J on Google

      image Horrible non existent customer service.
      Rules change daily wouldn't let me have cash back a deposit.
      I believe associated bank is on the verge of collapse.
      They want to use MY money , collect interest on it and not let me access funds

      Pamela Jo Anderson (Ms. Pam) on Google

      image I've banked here for several years. There's only a few things I dislike. Money orders way to expensive. And over draft for $5. Is a bit ridiculous. It should've been denied it was automatic withdraw. So they shouldn't process it. Then charge $35 for it.
      Otherwise, staff are AMAZING!

      Business Response on Google Sep 24th, 2022
      We are sorry to hear that you are frustrated with our fees and money order costs, Pamela. We greatly appreciate that you are a customer of our bank and that you do enjoy working with our staff. We are happy to share there are many adjustments coming to our fees later this month and we hope you check them out.

      Mary Arvesen on Google

      image This is from a Rice Lake Wisconsin, well the staff is very friendly, & there always there to help you the best they can. I really don't like the other banks, around here some we might from other banks & they weren't very friendly, & also the 1 bank wouldn't let you use their bathroom. I thought how mean is that. But I feel very comfortable at our bank here. I would highly recommend them.11-19-2,022.

      Business Response on Google Sep 8th, 2022
      Hi Mary! Thank you for posting your positive review. It means the world to us that our colleagues in Rice Lake meet your needs and we’re thrilled to hear that they made a good impression on you. We hope you’ll visit us again soon and please don't hesistate to contact us if something ever does not meet your standards.

      Krista McElroy on Google

      image Just wanted to thank Mollie for her excellent customer service! Her politeness and enthusiasm for her job was very refreshing! Keep it up!

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      Overall Rating

      Overall Rating
      ( 8 Reviews )
      3
      0
      0
      0
      5

      Write a Review

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