FedEx Office Print & Ship Center

Picked up my shipment with ease
Mar 20th, 2024

My experience was via phone. Another company messed up my Grandmother's obituaries and wanted $400! This was the day before the memorial service and my cousin and I were furious and panicked at the same time. I spoke to Mariah, who, unlike the worker at the other place, knew what I needed, just by talking and offered, because their queue was pretty busy, to call another location to help me! Enter Me-me in the Germantown office who ALSO understood what I needed AND said I could email it! She worked so hard to get me what I needed and wanted without it being $400! Plus, she explained EVERYTHING! The test copy was absolutely lovely and I'm so grateful to both of them for their help. They make me believe that real Customer Service still exists! Thank you guys so much!
Mar 16th, 2024

If you could give it 0 stars I would this place damaged my package in transport and when I wanted to return it they denied it due to the package being damaged FROM THEM ! Very rude and unprofessional didnt even want to give me a dolly to carry the bed in
Dec 25th, 2023

Nov 7th, 2023

First of all, I'd have had a 100% satisfactory experience if I could have pre-ordered online. The website screwed up that idea with a ridiculously low file size limit for a PDF. So I had to go into the store. Once there I found that prices are about DOUBLE from the online prices, and even the self serve prices are about 50% higher. In addition, I was required to pay a $30 "rush fee" because I needed the copies the same day. There was NO other business happening at the time. I looked at the screen of waiting jobs and there was one small job that needed to be run. All of the machines were sitting idle. And you STILL charged me $30 so I could have it before you closed more than 4 hours after I got there. I have to say the employee who helped me was pleasant, polite, and I thought she did great. Your policies, poor website, and rapacious pricing structure will ensure I NEVER go back. I own a business in Milwaukee, and will need this service often in the coming year. You can shear a sheep many times. You can eat it only once. I hope your enjoyed your meal.
Sep 4th, 2023