Yen Ching

I was about to place an order for pickup via the Doordash app about a week ago and the order would be ready for pickup in about 15 minutes. I called first several times to inquire on a food allergy. No one ever answered so I assumed they were closed and gave up. I’m glad I didn’t submit the order and pay online. Extremely unprofessional and disappointing too as we were looking forward to having Yen Ching for lunch. :(
Oct 24th, 2021

They have the best hot and sour soup I've ever had. Their atmosphere is amazing. Hope they are still open. Hasn't seemed like that lately...great mapo tofu and mongolian pork
Oct 15th, 2021

Oct 9th, 2021

Sep 30th, 2021

I ordered online from their website on September 24th for curbside scheduled for pickup within an hour. The order was confirmed with a confirmation number. The website stated they were open however, when I went to pick my order they were closed! Why would the order be confirmed for a business that’s not open? Why is this business still allowed to accept payment online if they are not operational? I’ve been patronizing this business for year's with previous excellent food and service. After trying for several days to reach someone there by phone without success, I reported the payment issue of food not received to cash app. What a nightmare to deal with cash app to get a refund. Today is 10/18/2021 and I’m still waiting for my funds to be returned to my account. I was told they give the merchant 45 days to respond before they will issue a refund. This is a learning experience as well with dealing with cash app. Will not purchase anything on line over $20 with cash app! why? Because if you have a problem or dispute a purchase it will take almost 2 months to get your funds replaced, which in my opinion is unacceptable! I’ve driven by the Yen Ching restaurant several times over the past 3 weeks and it looks abandoned with weed overgrowth and garbage collecting everywhere. Interested, it has a huge sign near the front door that says open! I’m not sure what has happen but I suspect the restaurant is a pandemic fatality!😩 Extremely dissatisfied customer!😤
Oct 19th, 2021