Hours

Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM

Chamber Rating

Verified Member
3.9 - (148 reviews)
99
5
6
8
30
Read Our 148 Reviews

Chamber Rating

Verified Member
3.9 - (148 reviews)
99
5
6
8
30
  • Daniel Nachreiner

    Kat helped me get my frame and lenses ordered. Whole process was very fast and efficient, thank you! I had picked out my frames before but didn't have the time to get them ordered. Kat greeted me when I came in and helped answer some questions I had. Overall, great experience for my first time here. Much appreciated!
    Apr 9th, 2024

  • DB Yes


    Apr 5th, 2024

  • Cynthia R.

    I was a couple minutes late to my appointment and I called to let them know and they said yes I should still be able to get seen. I got there 5 minutes after I called and no one bothered to say Hi or if I needed help until 10 minutes later they said I was not able to be seen because the doctor wanted to head out. I understand late policys but I believe I would have been able to be seen if they would have been able to greet me sooner rather than 10 minutes after. The doctor wanted to head out so does that mean the doctor would have gotten up and left during my appointment. It was going to be my first time here but never again.
    Mar 22nd, 2024

  • Tim Schroedl

    Marcia & the entire staff at this store - continually impress me with their expertise & assistance with my vision! I have followed Marcia for many years .. starting from East Towne & now to West Towne. I gladly drive the additional 35 minutes out of my way - as the experience is always incredibly amazing! The optometrist helped me immensely in determining need for an urgent referral .. which allowed me to be quickly seen by an ophthalmologist. They in turn .. helped me to get much needed Cataract surgery. I am continually referring others here & do so confidently- as you are treated with respect & as an individual. Go nowhere else - these people really understand treating a customer right & embrace quality .. over quantity. Frame selection is great too - quality brands that dont cost a fortune.. yet look like a million bucks!
    Mar 30th, 2024

  • yolanda urbaniak

    Jesse was my sales associate. He was amazing at calculating all of my insurance coverage and any additional discounts that were available to me. He also was a wonderful communicator and chose a very beautiful and stylish frame for me. So please with the service I received!
    Mar 20th, 2024

Read Our 148 Reviews

About
LensCrafters

113 West Towne Mall LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer a complete range of premium lens solutions and a wide assortment of designer brands including Ray-Ban, Oakley and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Cigna and many more. At LensCrafters all prescriptions are welcome!

Contact Info

Products

  • High Definition Lenses
  • Anti-reflective Lenses
  • Polarized Lenses
  • Traditional Lenses
  • Eyeglasses
  • Sunglasses
  • Frames

Services

  • AccuFit
  • myLook

Brands

  • Oakley
  • Brooks Brothers
  • Ralph
  • Vogue
  • Ray-Ban
  • Coach
  • Burberry
  • Versace
  • Michael Kors
  • Ralph Lauren
  • Polo
  • DKNY
  • Armani Exchange
  • Sferoflex
  • Tiffany & Co.
  • Prada
  • Tory Burch
  • Dolce & Gabbana

Specialities

  • Prescription Eyewear
  • Digital Retina Photo - varies by location

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Images

Questions & Answers

Q What is the phone number for LensCrafters?

A The phone number for LensCrafters is: (608) 829-2443.


Q Where is LensCrafters located?

A LensCrafters is located at 113 West Towne Mall, C59, Madison, Wisconsin 53719


Q What is the internet address for LensCrafters?

A The website (URL) for LensCrafters is: https://local.lenscrafters.com/wi/madison/113-west-towne-mall.html?cid=yext_0232&y_source=1_MTIxMDI4OC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q How big is LensCrafters?

A LensCrafters employs approximately 20+ people.


Q What days are LensCrafters open?

A LensCrafters is open:
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM


Q How is LensCrafters rated?

A LensCrafters has a 3.9 Star Rating from 148 reviewers.

Ratings and Reviews
LensCrafters

Overall Rating

Overall Rating
( 148 Reviews )
99
5
6
8
30
Write a Review

Daniel Nachreiner on Google

image Kat helped me get my frame and lenses ordered. Whole process was very fast and efficient, thank you! I had picked out my frames before but didn't have the time to get them ordered. Kat greeted me when I came in and helped answer some questions I had. Overall, great experience for my first time here. Much appreciated!

Business Response on Google Apr 9th, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!

DB Yes on Google

image

Business Response on Google Apr 6th, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6263c2S3c so we can work to correct this issue for you.

Cynthia R. on Google

image I was a couple minutes late to my appointment and I called to let them know and they said yes I should still be able to get seen. I got there 5 minutes after I called and no one bothered to say Hi or if I needed help until 10 minutes later they said I was not able to be seen because the doctor wanted to head out. I understand late policys but I believe I would have been able to be seen if they would have been able to greet me sooner rather than 10 minutes after. The doctor wanted to head out so does that mean the doctor would have gotten up and left during my appointment. It was going to be my first time here but never again.

Business Response on Google Mar 21st, 2024
Thank you for your review. We are sorry to hear that your experience at LensCrafters did not meet your expectations. We strive to provide the best customer service in the industry. Please go to http://ms.spr.ly/6260cS8QA so we can work to correct this issue for you.

Tim Schroedl on Google

image Marcia & the entire staff at this store - continually impress me with their expertise & assistance with my vision! I have followed Marcia for many years .. starting from East Towne & now to West Towne. I gladly drive the additional 35 minutes out of my way - as the experience is always incredibly amazing! The optometrist helped me immensely in determining need for an urgent referral .. which allowed me to be quickly seen by an ophthalmologist. They in turn .. helped me to get much needed Cataract surgery. I am continually referring others here & do so confidently- as you are treated with respect & as an individual. Go nowhere else - these people really understand treating a customer right & embrace quality .. over quantity. Frame selection is great too - quality brands that dont cost a fortune.. yet look like a million bucks!

Business Response on Google Apr 3rd, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!

yolanda urbaniak on Google

image Jesse was my sales associate. He was amazing at calculating all of my insurance coverage and any additional discounts that were available to me. He also was a wonderful communicator and chose a very beautiful and stylish frame for me. So please with the service I received!

Business Response on Google Mar 24th, 2024
Thank you for your review! We are happy the experience exceeded your expectations! We strive to provide the best service and knowledge in the optical industry. We hope to see you again!

Load More Reviews

Overall Rating

Overall Rating
( 148 Reviews )
99
5
6
8
30

Write a Review

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