Golden House

Great group doing great work!
Jan 18th, 2024

I was going through the toughest time of my life when I sought refuge at Golden House. I got everything I needed from this place. Support, advocacy, compassion & shelter. This was 4 years ago & I still think of my experience there very fondly. Words cant explain how much you all really helped me. Thank you.
Nov 20th, 2023

Nov 11th, 2023

Donated hundreds of dollars worth of formula here. My husband dropped it off on his way into work, and the woman at the door was incredibly suspicious of my husband even though he told her that his wife called about donating formula that we were brining in. Hopefully it goes to a good place, but a rather rude staff. Disappointing.
Oct 24th, 2023

I'll be nice enough to give two stars because the interns are incredibly friendly. However the communication between staff and the director is appalling. They don't really do a lot of actual advocating for you unless you are timid and have no opinion about anything, then they seem to fully have your back. If you are any kind of strong they will not appreciate that at all. Advocates pick favorites, not a soul on staff follows the policies. Confidentiality was broken numerous times, and most days you can expect to be triggered and traumatized further than you already were. They are not empathetic or understanding and the place is filthy. If I had a dollar for every time I heard "I see you, I hear you" and nothing was ever done I'd be rich if I had a one for every "I'm in a meeting" id be rich. Do not go here expecting to feel safe, because they will not be the answer. Don't expect them to solve your grievance complaints either, they'll just ignore it. They'll give you 30-60 days and exit you out regardless of your safety without a concern at all for where you are going next. In all honesty they should have a complete overhaul of staff and the director. Funding is definitely not going to the clients...
Nov 3rd, 2023