The Fireplace and Flooring Professionals, Inc

We were happy to learn that our builder contracted with Fireplace Professionals for all fireplace needs for new construction. We had used them in the past and were very, very pleased with Scott (the owner) and his staff. Our new home has two of their fireplaces and we're absolutely thrilled with them! 04/01/22 We just had our top-of-the-line furnace fail on us 3 days ago and it's cold!! We had both fireplaces running to make it semi-comfortable in the house while we dealt with the troubleshooting and procurement of various parts throughout the state. Thank God we had these fireplaces.
Apr 20th, 2022

Apr 9th, 2022

We made an appointment for someone to come out and give us a quote and it took a while but they did get out there and then sent us a quote for what we wanted. Then it took a while for them to get a appointment to put it in but they came when they said. We then had to wait for another piece that had to be specially made which they told me should be about 2 weeks to have it done but it ended up being 1 1/2 months until we got it in. After it was all done, it is beautiful and we are very happy with it. I know there were a lot of people that wanted fireplaces so I'm sure that was the cause of the wait. It was still useable. If you don't get a hold of them just keep calling back, that's how I got a hold of them when needed. I would recommend them but you do have to be patient.
Feb 23rd, 2022

We had our wood-burning fireplace replaced with a gas fireplace. Scott, Abbie, and his team were awesome to work with. Their showroom is a great place to see all the fireplaces and how they work. Abbie is extremely knowledgeable about all facets of gas fireplaces. From the original estimate, to the finished job, everything went smoothly. During the installation, our carpeting was completely covered with tarps, and everything was cleaned up and vacuumed when they left. It was not an easy job..we have a 40-year old large field-stone fireplace, so fitting the insert and the faceplate was difficult, but Scott and his metal fabricator made it look like it was an original installation. We are extremely happy and would recommend Fireplace Professionals to anyone.
Feb 21st, 2022

They are absolutely terrible. Hire anyone else but this company to fix your fireplace. They told us they completely rebuilt our fireplace and it didnt work. They now say it needs an additional part but are charging us multiple trip visits. They have no clue what they are doing. If I could give them 0 stars I would.
Feb 17th, 2022