AT&T Store

Jun 19th, 2023

Price too much for plans
Jun 6th, 2023

Jan 5th, 2023

Worst experience ever. I used this location to get a new phone and get my wife on the same service as me. (ATT because of a work related promotion) I was sold on a "free" apple watch which actually did not work on my phone model (too old) which was or should have been obvious to the agent. They obviously knew it and then suggested I get a new phone when I was unable to connect it. I was able to quickly return the watch there only because I had a long wait in the store and used the time to connect it and realized then and there it would not work. They took the "watch" back as a return but left the $24 per month service on my account. I was scolded for wasting their time and money. (How about my time?) The phone my wife bought did not port over from her other carrier as expected based on what they told me. I worked through that on my own on line. I lost the mobile hotspot feature on my phone that I was not informed about. And that is now an additional expense (surprise). Finally, I found I have a service plan ($14/mo) on my bill that I declined in the store, which I am still trying to get taken off my plan.
Oct 9th, 2022

Great customer service and conversation will getting the best deal for your pockets they are awesome
Sep 21st, 2022