Blackhawk Bank

Daniel Migues _{on Google}

Aug 29th, 2021

God forbid anyone should need this bank to send THEM a paper via snail mail. I've been waiting a month for a form to authorize transfers from my savings to checking. I've called customer service numerous times. They dug in their heels because they want to send the paper via a secure email and I want it sent via USPS.
Today they tell me that I now have to call someone else and refused to tell that someone else to call me. Guess I am THEIR customer service.

Jay _{on Google}

Oct 2nd, 2021

Updating my review from a year ago. Still. The slowest drive-thru EVER. Especially the business lane. You think they’d treat people with a sense of urgency.
Just left their drive thru commercial lane. Literally no one else there. Gave the young woman with an afro my deposit and she vanished! After 10 minutes I honked, nothing. Then I finally unhooked my seatbelt and knocked on the glass, she just looks at me, I ask if everything is okay and she just says “it’s the machine” and I wait for another damn near 5 minutes!! She’s lucky no one else was there otherwise they’d be lined out to the street, my god!!! No sense of urgency and zero hospitality. When I have time I drive out to the Cranston road location, way better service.

Emma Corum _{on Google}

Jun 30th, 2021

They keep your money so secure you can't hardly use it. They advertise that Zelle is conveniently located in the banking app but I can't even send enough money to my landlord per MONTH to pay my rent, nonetheless pay it all in one day. Can't authorize to send a higher amount either. I am so tired of all the hoops you have to jump through with Blackhawk. I can't wait to switch.

Adam Lane _{on Google}

Nov 19th, 2020

We love having a quality local bank. I can not say enough great things about Blackhawk Bank!!!

Fernando Oliveros _{on Google}

Nov 12th, 2020

Terrible banking service, they make everything slow and difficult. Almost seems like it's on purpose so that you can't access your account. Making any changes takes at least 10 days via mail. You have to remember extra login credential information so simply logging in to the online banking is difficult. Also their web interface is hard to use and navigate. Do not recommend.