Wicker Financial Services

EDIT: They gave us a refund for the tax preparation. Still haven't spoken to Chris, nor do I want to, but Ethan Berube has been fixing everything for us and has gone above and beyond with helping us. Very kind and smart and really helpful at very good at explaining things. If you can only use him, use him. Ethan has fixed all our issues. Do NOT use Wicker Financial. My husband and I used them to file our return. Chris filed our taxes the first day of filing. We received a letter from the State of WI asking for our W-2's again. We used the contact submission form on Chris's website asking what to do about it. We heard nothing back, so we called him. Told us "oh yeah, just do whatever the letter says." So we sent them our W-2's since he must not have included those in the first filing. Finally received a letter from the State of WI saying that we filed incorrectly and that we actually owe them money now instead of the refund we expected. The letter said "To avoid a penalty in the future, please file according to Wisconsin Income Tax Law." That's what we expected from Chris, to file according to the law, but he did not do that. I emailed Chris the letter. He did not respond. I called him and he stated "oh I don't think I received the email, let me check - oh wait okay here it is." When he looked at the letter, Chris he said "oh, oops, put the wrong number in the income box." an "oops" was not reassuring to hear and he acted rather flippant and unprofessional when I told him how dissatisfied I was with this whole situation. Will never use Wicker Financial again. I wholeheartedly recommend everyone to NOT use them either.
Apr 23rd, 2021

Feb 27th, 2021

Chris has prepared our taxes for the last three years and we couldn't be happier. He also advises about how to save for your retirement. His fees are much more manageable than those national chain tax preparers.
Nov 9th, 2018

Chris has done my wife and I's taxes the past 2 years. He has also done the taxes and many of my friends and relatives. Chris is a great family man who does an awesome job.
Jun 29th, 2018

We were very happy Chris, he is very knowledgable.
May 31st, 2018