South Branch Inn
-
US-50
Romney, WV 26757 - (304) 822-2444
Chamber Rating
-
ts_kids
Oct 23rd, 2021 -
Joel
Sep 28th, 2021 -
William Spencer
Books on ghosts & the war between the states.
Sep 27th, 2021 -
Octaviano Garcia
Sep 13th, 2021 -
Christine Henning
I was on a road trip with my sister and her husband one night last week. It was $150 per night, which is not a bad rate. BUT, I have never stayed in a hotel/motel room (this had an extra bedroom with out a door) that was so 'unwelcoming). COLD! The front staff personnel were very nice and the reception area was ok, but, the feel of this place is unacceptable. I feel that the owners of this place did not do anything to welcome the guests. I realize you have renovations you will be doing, but, there are ways to welcome guests w/o spending alot of money (considering you will be renovating). One piece of artwork was on the wall, furniture not comfortable. In fact, I took photos of the couch made into the bed. The springs were literally going into my back. I actually took photos. There is no way you should have used that as a bed. NO WAY!! Microwave, etc. etc. very old. TV is old, micro is ridiculous. No extra's on counter. No cart to bring in luggage, etc. The pen did not even work. I apologize for being so blunt but you shouldn't have opened this soon, if you couldn't even make a customer feel welcome. Your saving grace is your employee's. I am sure they listen to complaints all day long. I could warm that room and bathroom for under $100. Shame on you that we spent one day of our short vacation (was going to be two,) but we cancelled the second night. Respect your customers. I realize you have utility companies utilizing your rooms so the companies pay for it, but it is not fair for you to open up until you are ready to do so. Christine Henning, Oviedo, FL Thanks for listening.
Nov 1st, 2021
Contact Info
- (304) 822-2444
Services
- CONFERENCE ROOMS
- HIGH SPEED INTERNET
Questions & Answers
Q What is the phone number for South Branch Inn?
A The phone number for South Branch Inn is: (304) 822-2444.
Q Where is South Branch Inn located?
A South Branch Inn is located at US-50, Romney, WV 26757
Q What is the internet address for South Branch Inn?
A The website (URL) for South Branch Inn is: http://southbranchinn.com
Q How is South Branch Inn rated?
A South Branch Inn has a 4.1 Star Rating from 141 reviewers.
Ratings and Reviews
South Branch Inn
Overall Rating
Overall Rating
( 141 Reviews )ts_kids on Google
Joel on Google
William Spencer on Google
Books on ghosts & the war between the states.
Octaviano Garcia on Google
Christine Henning on Google
I was on a road trip with my sister and her husband one night last week. It was $150 per night, which is not a bad rate. BUT, I have never stayed in a hotel/motel room (this had an extra bedroom with out a door) that was so 'unwelcoming). COLD! The front staff personnel were very nice and the reception area was ok, but, the feel of this place is unacceptable. I feel that the owners of this place did not do anything to welcome the guests. I realize you have renovations you will be doing, but, there are ways to welcome guests w/o spending alot of money (considering you will be renovating). One piece of artwork was on the wall, furniture not comfortable. In fact, I took photos of the couch made into the bed. The springs were literally going into my back. I actually took photos. There is no way you should have used that as a bed. NO WAY!! Microwave, etc. etc. very old. TV is old, micro is ridiculous. No extra's on counter. No cart to bring in luggage, etc. The pen did not even work. I apologize for being so blunt but you shouldn't have opened this soon, if you couldn't even make a customer feel welcome. Your saving grace is your employee's. I am sure they listen to complaints all day long. I could warm that room and bathroom for under $100. Shame on you that we spent one day of our short vacation (was going to be two,) but we cancelled the second night. Respect your customers. I realize you have utility companies utilizing your rooms so the companies pay for it, but it is not fair for you to open up until you are ready to do so. Christine Henning, Oviedo, FL Thanks for listening.
Overall Rating
Overall Rating
( 141 Reviews )Write a Review
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