WEPCO Federal Credit Union
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459 New Creek Hwy
Keyser, WV 26726 - (304) 788-5305
Hours
Chamber Rating
-
Marilyn Malcolm
Always helpful and friendly.
Aug 26th, 2021 -
Bad bro’s Icemen
Always very friendly and helpful.
Dec 10th, 2020 -
Michael Prohonic
May 15th, 2019 -
Vickie - Carl Beckman
Nov 14th, 2018 -
Dee Jude
This is exactly why I do not use Wepco Bank any longer. First off, their employees are rude, and clearly have no idea how to do anything outside of counting money. If you have anything besides a checking and savings account, I would NOT suggest coming here. They use FICO credit score, and its almost always one of the lowest scores. Not to mention, they are not familiar with their own policies. I paid 40$ extra on my loan for "insurance" because I had a lapse in coverage last year. It didn't start until I received insurance, and they refused to let me cancel the policy. Now, the entire time I have been told that A) I would have to pay the policy until December, for an entire year. and B) I would receive a refund of the money I have paid in since I have insurance already. I went ahead and used a personal loan from First United to pay off the loan at Wepco, this way I would no longer have to deal with them and my interest would be a way better percentage. Because I paid off the loan, they refuse to give me a refund. And they are saying I received a refund in December 2018, even though as far as I know, that's when the policy started. How can I receive a refund for something I haven't paid yet. Tell me that isn't crooked in every way, shape, and form. I have called multiple times, for months and only in the last month did I receive six different answers as to what is going on. Not to even mention they tried giving me an 18% interest rate on a personal loan, while First United gave me 7%. I understand that they are a Credit Union, and all the money they have is other peoples. But this is ridiculous. I paid extra for six months, for absolutely no reason at all. I could not cancel the policy. I have been told since day one I would receive my money back as long as a lapse in coverage did not occur. And here we are, being screwed over again by a big company. I have so much money out there that Im "supposed to receive back" and I am damn mad about it...
Aug 8th, 2019
Contact Info
- (304) 788-5305
Questions & Answers
Q What is the phone number for WEPCO Federal Credit Union?
A The phone number for WEPCO Federal Credit Union is: (304) 788-5305.
Q Where is WEPCO Federal Credit Union located?
A WEPCO Federal Credit Union is located at 459 New Creek Hwy, Keyser, WV 26726
Q How big is WEPCO Federal Credit Union?
A WEPCO Federal Credit Union employs approximately 20+ people.
Q What days are WEPCO Federal Credit Union open?
A WEPCO Federal Credit Union is open:
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Q How is WEPCO Federal Credit Union rated?
A WEPCO Federal Credit Union has a 4.3 Star Rating from 6 reviewers.
Hours
Related Categories
Ratings and Reviews
WEPCO Federal Credit Union
Overall Rating
Overall Rating
( 6 Reviews )Marilyn Malcolm on Google
Always helpful and friendly.
Bad bro’s Icemen on Google
Always very friendly and helpful.
Michael Prohonic on Google
Vickie - Carl Beckman on Google
Dee Jude on Google
This is exactly why I do not use Wepco Bank any longer.
First off, their employees are rude, and clearly have no idea how to do anything outside of counting money. If you have anything besides a checking and savings account, I would NOT suggest coming here. They use FICO credit score, and its almost always one of the lowest scores. Not to mention, they are not familiar with their own policies.
I paid 40$ extra on my loan for "insurance" because I had a lapse in coverage last year. It didn't start until I received insurance, and they refused to let me cancel the policy. Now, the entire time I have been told that A) I would have to pay the policy until December, for an entire year. and B) I would receive a refund of the money I have paid in since I have insurance already.
I went ahead and used a personal loan from First United to pay off the loan at Wepco, this way I would no longer have to deal with them and my interest would be a way better percentage.
Because I paid off the loan, they refuse to give me a refund. And they are saying I received a refund in December 2018, even though as far as I know, that's when the policy started.
How can I receive a refund for something I haven't paid yet.
Tell me that isn't crooked in every way, shape, and form. I have called multiple times, for months and only in the last month did I receive six different answers as to what is going on.
Not to even mention they tried giving me an 18% interest rate on a personal loan, while First United gave me 7%. I understand that they are a Credit Union, and all the money they have is other peoples. But this is ridiculous. I paid extra for six months, for absolutely no reason at all. I could not cancel the policy. I have been told since day one I would receive my money back as long as a lapse in coverage did not occur.
And here we are, being screwed over again by a big company. I have so much money out there that Im "supposed to receive back" and I am damn mad about it...
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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